Evelyna Hinson
Behavioral Therapist
Elk Grove,CA
Summary
Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any industry.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Behavioral Therapist
Autism Learning Partners
Sacramento, CA
09.2021 - Current
- Recommended therapeutic action plans and treatments based on results from behavioral assessments.
- Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies.
- Documented patient information through analyzing data, interview notes and test results and identified and diagnosed nature of clients' problems.
- Visited clients at home, school and other settings to leverage expertise and positively impact individuals' lives with skilled interventions.
- Helped teach important social, play and basic life skills such as personal hygiene management.
Behavioral Aide
Point Quest Education
01.2020 - 09.2021
- Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
- Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.
- Assisted staff members during emergency situations while maintaining professionalism and observational skills.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Created plans and communicated deadlines to complete projects on time.
Customer Service Representative
Social Security Administration
Auburn, WA
08.2019 - 01.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Updated account information to maintain customer records.
- Recorded account information to open new customer accounts.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Human Resources Specialist
U.S. Army
Fort Bragg, NC
10.2013 - 09.2019
- Maintained work structure by updating job requirements and job descriptions for positions.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
Education
Associate of Arts - Psychology
Cosumnes River College
Sacramento, CA 05.2022 - 06.2022
Bachelor of Arts - Psychology
California State University
05.2021 - Current
Skills
Applied Behavior Analysis
undefinedCertification
First Aid/CPR Certified
Timeline
Associate of Arts - Psychology
Cosumnes River College
05.2022 - 06.2022
Behavioral Therapist
Autism Learning Partners
09.2021 - Current
Bachelor of Arts - Psychology
California State University
05.2021 - Current
Behavioral Aide
Point Quest Education
01.2020 - 09.2021
Customer Service Representative
Social Security Administration
08.2019 - 01.2020
Human Resources Specialist
U.S. Army
10.2013 - 09.2019
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