EVELYN BADU AMPEREH
Accra
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
National Service Person
Ministry Of Foreign Affairs And Regional Integration
11 2023 - Current
- Keeping track of movement of files, letters, minutes, fax and dispatching them respectfull.
- Opening of files, filling and folioing of documents and closing of file.
- Distribution of newspapers and drafting of news update.
- Drafting of minutes and letter.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Internship Student
Alfie Design
Accra, Ghana
05.2022 - 10.2022
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Analyzed problems and worked with teams to develop solutions.
Sales Assistant
Jenny's Mart
Accra,Ghana
02.2019 - 03.2020
- Helped customers locate products and checked products availability.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers.
- Established rapport with customers using active listening and interpersonal skills.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations
Education
HND - Fashion Design And Textiles
Accra Technical University
02.2024
Skills
- Team collaboration
- Time management
- Public speaking
- Customer service
- Project management
- Idea Development and Brainstorming
- Outstanding Communication Skills
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Twi
Advanced (C1)
Ewe
Upper intermediate (B2)
Timeline
Internship Student
Alfie Design
05.2022 - 10.2022
Sales Assistant
Jenny's Mart
02.2019 - 03.2020
National Service Person
Ministry Of Foreign Affairs And Regional Integration
11 2023 - Current
HND - Fashion Design And Textiles
Accra Technical University