Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Excellent at working effectively unsupervised and quickly mastering new skills. Great communicator with skills in problem solving and comfortable working alone or with a team. Trained in Microsoft Office and Sharepoint.
Overview
8
8
years of professional experience
Work History
Lead Retail Sales Associate
Universal Studios Hollywood
Universal City, CA
11.2017 - Current
5+ years' experience in a fast paced and busy work environment
Responsible & experienced Team Leader
Money and inventory audits are performed regularly.
Manuel ordering for venue, including drinks, clothing items, plushies, and office supplies.
Supervised a team of 15 or more team members.
Worked to guarantee a neat, clean, and successful sales floor by helping with visual displays.
Coached other employees in customer service strategies and successful selling techniques.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Improved profitability by executing daily, weekly and monthly revenue goals.
Guest recovery on any item that customer was not satisfied with.
Document Control Assistant - Tech Services
Universal Studios Hollywood
Universal City, CA
11.2023 - 04.2024
Assisted with the review and revision of documents to ensure accuracy.
Maintained document control database, ensuring files are up-to-date and organized.
Scanned and uploaded documents, drawings, manuals into document control system.
Data Entry.
Logged in and tracked training logs for technicians.
Sharepoint experience.
Administrative Assistant - Tram Garage
Universal Studios Hollywood
Universal City, CA
06.2023 - 11.2023
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Recorded and tracked vacation / PTO time for technicians.
Responded to emails, phone calls, and dispatching technicians as needed.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Filed invoices
Administrative Assistant - Operational Staffing
Universal Studios Hollywood
Universal City, CA
07.2022 - 12.2022
Explained job duties, compensation and benefits to potential candidates.
Provide hiring status updates to managers for comprehensive oversight.
Created and maintained positive relationships with hiring managers and HR business partners.
Complied data from personal records and prepared reports on candidate performance and qualifications.
Administrative responsibilities
Met with hiring managers to identify talent needs and criteria for filing vacancies.
Reviewed employment applications, skills, compensation needs, and other qualification.
Contacted job applicants to inform of application status and discuss procedures.
Administrative Assistant
Speed Addict Cycles
Mission Hills, CA
06.2016 - 09.2017
Received packages and organized products.
Shipped multiple products out in a day.
Customer service and inventory checks.
Talked and helped guest figure out what product is right for them or simply giving them information on a product they may need
Well organized and skilled in time management
Kept office records organized and supplies well-stocked for optimal team performance.
Maintained office supplies inventory by checking stock and ordering new supplies.
Prepared shipping packages by printing packing labels and verifying orders.
Sr HR Analyst – Learning and Organizational Dev. at Universal Studios Hollywood – NBC UniversalSr HR Analyst – Learning and Organizational Dev. at Universal Studios Hollywood – NBC Universal