Evelyne Brito
Coral Springs
Summary
Dynamic Cash Application Specialist Team Lead at ABB OPTICAL GROUP with proven leadership and team management skills. Enhanced productivity through strategic oversight and compliance enforcement. Bilingual in English and Spanish, adept at analyzing performance metrics to drive operational improvements and ensure quality control in financial transactions.
Overview
18
18
years of professional experience
Work History
Cash Application Specialist Team Lead
ABB OPTICAL GROUP
Coral Springs
01.2022 - Current
- Mentored and led a team of Cash Application Specialists to enhance productivity.
- Oversaw daily operations and workflows to maintain efficiency.
- Ensured compliance with regulations and enforced quality control measures.
- Analyzed performance metrics to identify areas for improvement.
Cash Application Specialist
ABB OPTICAL GROUP
Coral Springs
01.2022 - Current
- Processed incoming payments accurately and efficiently.
- Reconciled accounts while maintaining thorough documentation.
- Addressed customer inquiries via email to enhance service experience.
- Improved efficiency of payment application processes.
- Ensured compliance with financial regulations in all transactions.
- Generated insightful reports to inform decision-making.
- Collaborated with cross-functional teams to achieve operational goals.
Surgical Coordinator
EYECARE AND SURGERY
New York
01.2020 - 01.2022
- Educated patients on pre- and post-operative procedures to ensure compliance and understanding.
- Reviewed patient charts for surgical center readiness under doctor supervision.
- Verified medical clearances and authorizations for accuracy prior to surgical procedures.
- Coordinated daily with insurance department to manage approvals and denials.
- Balanced and processed all patient accounts and invoices for premium services.
- Operated independently on assigned tasks, demonstrating reliability and self-sufficiency.
Front Desk Administrator
EYECARE AND SURGERY
New York
01.2020 - 01.2022
- Greeting patients and visitors
- Triage phone calls and patient inquiries, in a professional and efficient manner
- Assist doctors and staff with patient communication by translating to Spanish speaking patients
- Coordinate, schedule, confirm and maintain daily appointment schedules
- Collect copayments and balances
- Data entry
- Register/Check in & check out patients
Website Merchandiser
COOKIESKIDS.COM ONLINE RETAILER
Brooklyn
01.2012 - 01.2015
- Reviewed and edited product posting discrepancies using ACE software
- Created, maintained, and improved multiple financial reports to analyze sale volumes store-wide
- Ensured website accuracy of general company information, make website adjustments, and transferred inventory between store locations using UNIX software
- Reviewed, conducted, and maintained inventory
- Analyzed less selling merchandise and made regular adjustments to improve sale growth to regulate inventory fluctuations
- Coordinated online merchandise through third-party online retailer to ensure fast shipping and accurate availability to customers
Tax Preparer/Customer Service Representative
JACKSON HEWITT-TAX
Bronx
01.2012 - 04.2012
- Assembled and analyzed financial information to prepare federal tax documents using IRS-approved software.
- Contributed to tax team success by embracing new work requirements and opportunities.
- Supported colleagues in achieving job results through collaboration and knowledge sharing.
Sales Representative Temp
ROOKIES USA CLOTHING STORE
New York
01.2012 - 03.2012
- Interfaced with customers to identify purchasing needs and directed them to appropriate departments.
- Recommended additional products or cost-effective alternatives to enhance service.
- Organized, stocked, and replenished inventory with precision and efficiency.
- Maintained accurate merchandise displays, ensuring strategic product placement for increased sales.
- Upheld high customer service standards in fast-paced environments.
- Processed transactions, including credit card, debit card, cash, gift card, and store credit.
Affiliate Accounts Receivable Coordinator
LIFETIME ENTERTAINMENT SERVICES
New York
01.2008 - 01.2010
- Coordinated and generated affiliate monthly billing and assisted in invoice distribution
- Processed top fifty affiliates’ cash receipts
- Assisted accounts receivable affiliate clerk with over twenty accounts on day-to-day cash entry during peak hours
- Prepared write-offs on acquisition accounts
- Assisted with reviewing contracts, rates and resolving discrepancies
- Utilized MSO software to research unreported changes, system roll-ups/combinations, subscriber drops and newly reported systems
Education
MBA - Finance and Accounting
AMERICAN INTERCONTINENTAL UNIVERSITY
Online01.2008
BACHELOR OF BUSINESS ADMINISTRATION - Business Management
MONROE COLLEGE
The Bronx, NY01.2006
ASSOCIATES OF APPLIED SCIENCE - Accounting
MONROE COLLEGE
The Bronx, NY01.2006
Skills
- Microsoft Office proficiency
- Oral and written communication
- Leadership and team management
- Attention to detail
- Results orientation
- Bilingual: English and Spanish
References
Available upon request
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cash Application Specialist Team Lead
ABB OPTICAL GROUP
01.2022 - Current
Cash Application Specialist
ABB OPTICAL GROUP
01.2022 - Current
Surgical Coordinator
EYECARE AND SURGERY
01.2020 - 01.2022
Front Desk Administrator
EYECARE AND SURGERY
01.2020 - 01.2022
Website Merchandiser
COOKIESKIDS.COM ONLINE RETAILER
01.2012 - 01.2015
Tax Preparer/Customer Service Representative
JACKSON HEWITT-TAX
01.2012 - 04.2012
Sales Representative Temp
ROOKIES USA CLOTHING STORE
01.2012 - 03.2012
Affiliate Accounts Receivable Coordinator
LIFETIME ENTERTAINMENT SERVICES
01.2008 - 01.2010
MBA - Finance and Accounting
AMERICAN INTERCONTINENTAL UNIVERSITY
BACHELOR OF BUSINESS ADMINISTRATION - Business Management
MONROE COLLEGE
ASSOCIATES OF APPLIED SCIENCE - Accounting
MONROE COLLEGE