Dependable front desk and customer service professional with cash handling experience, strong organization, and a calm, helpful approach in busy settings.
Overview
14
14
years of professional experience
Work History
Paraprofessional
Ajo Unified School District
Ajo, Arizona
11.2021 - Current
Guided students with special needs to navigate classroom routines and complete assignments.
Strengthened reading, math, and writing skills through targeted small-group support.
Delivered personalized educational, behavioral, and emotional support tailored to individual student needs.
Modeled positive behavior and redirected students with calm, respectful guidance.
Supported students during class transitions and campus activities.
Built positive relationships with students, parents, and colleagues.
Followed all safety rules in a classroom setting.
Breakfast Attendant
Embassy Suites
Flagstaff, Arizona
01.2018 - 05.2018
Prepared Embassy Suites breakfast buffet with fresh food, beverages, and supplies.
Replenished buffet items during service to support guest breakfast needs.
Greeted guests and provided friendly service by answering breakfast questions and ensuring needs were met.
Ensured dining area cleanliness by promptly wiping surfaces and clearing used dishes, enhancing guest experience.
Followed food safety standards during food preparation, storage, and service routines.
Monitored inventory levels and restocked linens, utensils, and breakfast supplies to support uninterrupted service.
Assisted with closing duties by breaking down the buffet and cleaning equipment.
Provided customer service by responding promptly to guest requests and inquiries.
Night Auditor
Baymont Inn and Suites
Flagstaff, Arizona
10.2017 - 12.2017
Executed night audit paperwork, verifying daily room occupancy and reviewing hotel revenue for accuracy.
Compiled and delivered nightly reports to management for operational oversight.
Reconciled cash drawers and balanced front desk transactions.
Facilitated late check-ins and early departures to ensure smooth guest experiences.
Updated property management system with room status and reservations.
Handled guest questions and resolved front desk issues.
Completed shift handoff and communicated important notes to day staff.
Sales Floor Associate
Ross Stores
Flagstaff, Arizona
05.2015 - 10.2015
Greeted Ross shoppers and provided friendly sales floor assistance.
Created positive experiences for customers through friendly conversations during transactions.
Operated cash register to process customer purchases accurately and efficiently.
Replenished Ross merchandise and maintained organized floor displays.
Organized sales floor by straightening racks, tables, and clearance areas for better presentation.
Line Cook
Taco Bell
Flagstaff , AZ
09.2014 - 02.2015
Operated grills, fryers, and food warmers during busy service periods.
Maintained food safety and sanitation standards across kitchen stations.
Inspected food for quality and freshness before serving customers. and freshness before serving customers.
Prepared Taco Bell menu items following recipes and portion standards.
Assembled tacos, burritos, and quesadillas with consistent presentation.
Restocked ingredients, sauces, and supplies to support smooth workflow.
Sanitized cooking equipment and work areas to maintain hygiene standards., prep areas, and work surfaces after shifts.
Communicated with team members to coordinate orders and station readiness.
Waitress
China Garden
Flagstaff, Arizona
01.2013 - 08.2014
Took customer orders and relayed requests to kitchen staff.
Answered customer questions and resolved dining concerns politely.
Enhanced guest satisfaction by promptly answering questions and resolving dining concerns with politeness.
Explained menu items, ingredients, and pricing clearly to customers.
Answered questions about menu items, ingredients, and pricing.
Prepared tables with utensils, condiments, and clean settings.
Maintained table readiness and dining area cleanliness between guests.
Coordinated order flow with kitchen staff to support timely service.
Improved guest service by taking orders and communicating details to kitchen staff.
Increased dining room turnover by efficiently refilling tables and clearing spaces between guests.
Managed takeout processing and organized food for pickup orders.
Processed takeout orders and packaged meals for pickup.
Assisted team members during peak service and end-of-shift cleanup.
Supported coworkers during busy service and closing cleanup.
Built positive relationships with regular customers through friendly conversation.
Developed strong rapport with regular customers through consistent, friendly interaction.
Handled payments accurately, gave correct change, and printed receipts for customers.
Processed payments accurately, provided correct change, and issued receipts.
Improved transaction accuracy by handling payments, making change, and printing receipts.
Improved pickup order accuracy by packaging takeout meals for customers.
Addressed customer questions and concerns with professional, courteous service.
Strengthened customer loyalty through consistent friendly conversation with regular guests.
Improved service flow by supporting coworkers during busy periods and closing cleanup.
Improved customer understanding by answering questions about menu items, ingredients, and pricing.