Evelyne Zambrano
Dyer,Indiana
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. At Scrementi's Restaurant, I excelled in managing high-volume dining and enhancing guest satisfaction through exceptional phone etiquette and warm customer interactions. My adaptability and analytical thinking ensured efficient waitlist management and seamless large party preparations, significantly boosting dining experience quality.
Overview
1
1
year of professional experience
Work History
Hostess
Scrementi's Restaurant
05.2019 - 05.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Bachelor of Science - Biology
Purdue University Calumet
Hammond, IN05.2026
Skills
- Active Listening and communication
- Analytical Thinking
- Proficient in Microsoft Word, Excel, Powerpoint and Outlook
- Adaptability and flexibility
- Warm and welcoming
- Phone Etiquette
- Reliable and punctual
- Effective Multitasking
- Fast Learner
- Multitasking and organization
- Courteous and professional
Timeline
Hostess
Scrementi's Restaurant
05.2019 - 05.2020
Bachelor of Science - Biology
Purdue University Calumet
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