Evelyn K. Acevedo C.

• Supervised various locations, enforcing high-quality standards of operation.
• Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
• Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
• Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

• Wholesale sales for the Dercocenter network in the southern part of the country for the JAC brandy with 25 stores under my change.

• Building loyalty and training the sales force to strengthen and improve retail sales in each stores.

• Working with each dealer on their sales strategies, reviewing marketing actions, compliance with objectives ser by the brandy, supporting and guiding strategically, complying with the brand's guidelines regarding sales and recognition positioning it among it's peers of origin.

• Management sales force contests, prizes, end -customer promotions, sending PoP material to dealers, activations, reporting improvements in dealer imagen to the network development areas

• Supervised various locations, enforcing high-quality standards of operation.
• Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
• Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
• Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.

• Inventory control, daily stock reduction,sales manegement of units: delayed and test cars, support in the execution of recalls of new units, manager the availability of units stopped for varios reasons.

• Inssuance of pucha se orders to dealers and suppliers.

• Back up of Sales District Managers, attention to dealers and fletes, assignment of units and coordination of unit transfers between stores and distribution center.

• Support to the marketing area for the execution and start-up of events.

• Review and evaluation of technical service warranty bonds for the brand.

• Warranty recovery to factory.

• Assistance and guidance to the technical services of brand warranty process.

• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

• Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
• Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
• Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
• Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
• Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
• Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.