EVELYN T DUNCAN
Bronx,NY
Summary
Systematic Administrative Director successful at managing everyday office operations. Talented in organizational planning, interacting with clients, managing staff and supervising budget expenses. Comfortable working independently and delegating tasks to subordinates. Self-confident and personable with proven leadership skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Administrative Director
Highbridge Advisory Council
2022.10 - Current
- Oversaw day-to-day operations of the site
- Developed operational procedures and policies that streamline operation functions, ensure that administrative functions run smoothly, eliminating waste, enhancing department efficiency and improving program functions
- Ensured that fines are addressed and paid in a timely manner; Attend court hearings as required
- Supervised administrative and custodial staff
- Responsible for addressing employee relation issues and documentation
- Responsible for direct reports Performance Evaluations
- Ensured that book keeping process is current and accurate
- Reviewed all Time Sheet and Time Cards ensuring calculation and filing accuracy, that are in compliance with HAC Standard Operating Procedures
- On a weekly basis, reviewed, Parent Receipt Log Book, and ensured proper documentation and delivery of receipts to parents
- On a weekly basis ensured that all children in the program were registered and accounted for
- On a weekly basis ensured that collected funds were submitted to Finance Manager
- Ensured that packaging slips and other financial information & documents are forwarded to Finance Department and/or Procurement Director
- Monitored and procured needed supplies for office, reception, mailroom, and kitchen
- Managed maintenance and repair of machinery, equipment, electrical and mechanical systems
- Worked with vendors to correct and/or make essential repairs
- Facilitated meetings among various departments to address challenges or issues affecting organization's goals.
- Implemented document control procedures to ensure accuracy in all administrative tasks.
- Led, directed, managed and mentored 12 administrative staff members.
- Completed bi-weekly payroll for 12 employees.
Family Service Coordinator
Highbridge Advisory Council
2020.10 - 2022.10
- Created and facilitated events in partnership with community-based organizations to foster a community between HAC students and businesses
- Assisted parents/guardians of students with IEPs find therapeutic speech Occupational and ABA services
- Championed continuous improvement initiatives within the organization, sharing best practices with colleagues and participating in professional development opportunities.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Completed and secured all enrollment applications
- Planned and coordinated all trips
- Maintained all students' medical files up to date and supervised attendance records
- Interfaced with DOE, DOH, ACS and other agency funders during monitor visits
- Assessed administrative staff duties to ensure compliance with HAC standards for familial engagement
Intern / Participant
DO, THE TURNING POINT
2019.01 - 2019.05
- Contributed over 80 hours of service/support to promote addiction recovery through education
- Participated in a full-day event designed to bring young adults and the Oneonta Community together
- Worked in teams to propose and develop a bar crawl-like event without alcohol to support the organization's mission
- Led group discussions among young adults about Alcohol and Drug Addiction, Time Management and Conflict Resolution Skills
Athletic Game Day Staff
HARTWICK COLLEGE
2016.09 - 2019.05
- Helped set up and take down equipment used on game day
- Provided crowd control when necessary
- Provided security during games and ensuring the safety of guests
- Removed all garbage and ensure the facility is clean at the end of the shift
- Resolved conflicts between guests amicably when necessary; helping maintain a safe space for everyone present.
- Supervised gameplay and monitored guests' actions to prevent theft.
- Contributed to efficient ticketing operations by scanning tickets and directing guests to their seats.
Volunteer
SAFE PLACE AFTER, SCHOOL PROGRAM
2014.09 - 2015.05
- Mentored students, helped with homework and recreational activities
- Provided students with emotional support and guidance
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Intern
BRONX RIVER ARTS CENTER, BRAC
2014.01 - 2014.05
- Managed office communication and traffic flow including emails, visitors and guests
- Ensured all transitions were recorded on sign in sheet or gallery computer using Microsoft Excel
- Created marketing materials such as posters and flyers to advertise gallery events using Adobe Photoshop and illustrator
- Assisted artists with installment of their artwork
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
Education
Bachelor of Arts - Public Health, Environmental Health
HARTWICK COLLEGE
Oneonta, NY05.2019
Skills
- Adobe Illustrator, Pages, Microsoft Word, Excel and PowerPoint
Certification
MAT (Medication Administration) trained, First Aid/CPR certified, Child Abuse and Maltreatment certified
Interests: Data Analysis, IT Audit
Timeline
Program Administrative Director
Highbridge Advisory Council
2022.10 - Current
Family Service Coordinator
Highbridge Advisory Council
2020.10 - 2022.10
Intern / Participant
DO, THE TURNING POINT
2019.01 - 2019.05
Athletic Game Day Staff
HARTWICK COLLEGE
2016.09 - 2019.05
Volunteer
SAFE PLACE AFTER, SCHOOL PROGRAM
2014.09 - 2015.05
Intern
BRONX RIVER ARTS CENTER, BRAC
2014.01 - 2014.05
Bachelor of Arts - Public Health, Environmental Health
HARTWICK COLLEGE
MAT (Medication Administration) trained, First Aid/CPR certified, Child Abuse and Maltreatment certified
Interests: Data Analysis, IT Audit
Similar Profiles
Lourdes TurellLourdes Turell
FCC Network Director at Highbridge Advisory Council Family Services, Inc.FCC Network Director at Highbridge Advisory Council Family Services, Inc.
Abisola OladimejiAbisola Oladimeji
Special Education Teacher at Highbridge Advisory CouncilSpecial Education Teacher at Highbridge Advisory Council
Emmanuel GarciaEmmanuel Garcia
Head Preschool Teacher at Highbridge Advisory CouncilHead Preschool Teacher at Highbridge Advisory Council