Ever Ayala
Scarsdale,NY
Summary
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Overview
1
1
year of professional experience
Work History
Shift Manager
Mc Donalds
03.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Education
High School Diploma -
Colegio Santa Cruz
Apopa, San Salvador, El Salvador C.A11-2004
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
Timeline
Shift Manager
Mc Donalds
03.2024 - Current
High School Diploma -
Colegio Santa Cruz
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