Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Overview
1
1
year of professional experience
Work History
Shift Manager
Mc Donalds
03.2024 - Current
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Promoted a positive work environment through open communication and constructive feedback.
Education
High School Diploma -
Colegio Santa Cruz
Apopa, San Salvador, El Salvador C.A
11-2004
Skills
Cash handling
Decision-making
Customer service focus
Employee training
Timeline
Shift Manager
Mc Donalds
03.2024 - Current
High School Diploma -
Colegio Santa Cruz
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