Ever Chavez
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Chocolate Maven
Santa Fe, NM
07.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Server
Chocolate Maven
Santa Fe, NM
07.2021 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Shift Manager
Blake's Lotaburger LLC
Santa Fe
11.2018 - 06.2021
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Scheduled staff to establish adequate coverage during peak business hours.
Package Handler
FedEx
Santa Fe, NM
10.2020 - 03.2021
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed verbal and written instructions to properly move and ship products.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
Education
Associate of Arts - Business Administration And Management
Santa Fe Community College
Santa Fe, NM05.2025
High School Diploma -
Capital High School
Santa Fe, NM05.2020
Skills
- Task Delegation
- Cost Reduction
- Employee Scheduling
- Recruiting and Interviewing
- Operations Management
- Employee Performance Evaluations
Certification
Servsafe Certification
Food Handled Certification
Alcohol Serving Permit
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Chocolate Maven
07.2021 - Current
Server
Chocolate Maven
07.2021 - 08.2022
Package Handler
FedEx
10.2020 - 03.2021
Shift Manager
Blake's Lotaburger LLC
11.2018 - 06.2021
Associate of Arts - Business Administration And Management
Santa Fe Community College
High School Diploma -
Capital High School