Everaldo Dranka

General site work, which included shoveling, raking, digging, and compacting. Cutting and jackhammering asphalt and concrete. When laying new asphalt, shoveling, raking, and compacting. During underground metal water pipe installation, measuring and cutting, and helping with moving and laying it. Also responsible for keeping tools organized and returning them to the storage vehicle.

• General daily routine included: Caring for about 50 horses, guaranteeing they were fed, turned out, and in at correct times. Their stalls were clean and in order, and their living facilities were safe and presentable. Maintain the property grounds and facilities (barns, stalls, automatic waters, paddocks, fences, landscape, etc.)
• Resolve customer concerns in a timely manner while ensuring customer satisfaction remained at optimal levels.
• Monitored and improved the efficiency of processes, team performance, and customer service.
• Directed operations staff by providing guidance and support to accomplish tasks and meet customer satisfaction and well-being of all horses.
• Maintained accurate inventory of materials, supplies, and tools to prevent delays in maintaining the property and well-being of horses.
• Directed day-to-day operations by implementing short-term and long-term work plans to cover all the needs of maintenance for grounds and facilities.
• Trained crew members on performing daily work and keeping a safe environment for horses and staff.