Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Everardo Heredia

Concord,CA

Summary

Highly organized and results-driven Marketer, skilled at leveraging digital marketing strategies to drive online engagement and brand awareness. Social media management, content creation, and data analysis for marketing campaign optimization and achieve measurable results. Solid work ethic, ensuring tasks are completed quickly.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Retail Salesman

Flying Colors Comics & Other Cool Stuff
04.2022 - Current
  • Maintained a clean and organized receiving area while adhering to safety regulations.
  • Utilized problem-solving abilities to resolve any issues that arose during the receipt process promptly.
  • Compiled reports on received items and updated inventory records 3 times a weeks.

Retail Receiving Clerk

Rasputin Music
04.2018 - 05.2022
  • Collaborated effectively with other team members to ensure a positive shopping experience for all customers.
  • Provided exceptional customer service by greeting customers, answering questions, 40 Phone calls a day and offering assistance with product selections.
  • Ensured compliance with safety regulations while working on ladders or handling heavy items.

Retail Clerk

Bevmo
06.2015 - 04.2018
  • Utilized upselling techniques to increase average sale value without compromising customer satisfaction. Developed an extensive knowledge of store products, services and promotions which drove sales up by 10%
  • Performed inventory management tasks including stocking shelves, pricing merchandise and tracking stock levels.
  • Maintained customer Satisfaction through prompt communication.
  • Produced weekly reports on sales performance metrics for upper management review.

Barista

Peets Coffee
09.2012 - 05.2015
  • Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
  • Upselling brand products and increase sales by 10%

Retail Sales Associate Cashier

phoenix Games
08.2010 - 04.2012
  • Gained experience in customer service and sales, providing excellent customer service with a friendly attitude.
  • Built strong relationships with 40% of customers through tailored product recommendations.
  • Responded promptly to customer inquiries concerning product availability, pricing information, payment options

Education

Bachelor of Arts (B.A.) - Fil Studies

Diablo Valley College
Pleasant Hill, CA

Skills

  • Goal-oriented mindset
  • Social media management
  • Social media marketing
  • Content creation
  • Customer engagement
  • Google analytics
  • Keyword research
  • Brand strategy
  • Mobile marketing
  • Campaign management
  • Strategic planning
  • Conversion rate optimization
  • Customer segmentation
  • Web Design
  • CRM management
  • Media planning
  • Email marketing
  • A/B testing methods
  • Digital advertising
  • Marketing research
  • SEO
  • Market analysis

Certification

Google Certified in Digital Marketing

Timeline

Retail Salesman

Flying Colors Comics & Other Cool Stuff
04.2022 - Current

Retail Receiving Clerk

Rasputin Music
04.2018 - 05.2022

Retail Clerk

Bevmo
06.2015 - 04.2018

Barista

Peets Coffee
09.2012 - 05.2015

Retail Sales Associate Cashier

phoenix Games
08.2010 - 04.2012

Bachelor of Arts (B.A.) - Fil Studies

Diablo Valley College

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