Everardo Hernandez
Shelby,MI
Summary
Dynamic professional with a proven track record of enhancing client satisfaction and revenue growth at JE Sports Cards. Expert in relationship building and excellent communication, adept in Excel and problem-solving. Streamlined workflows and maximized sales through strategic marketing and exceptional customer service. Collaborated effectively across teams, ensuring project success and customer satisfaction. Professional freelancer with deep understanding of client needs and project management. Known for delivering impactful results and maintaining high standards in every assignment. Collaborative team player who swiftly adapts to changing requirements to achieve goals.
Overview
3
3
years of professional experience
Work History
Freelancer
Landscaping Services
08.2024 - Current
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Ensured customer satisfaction with our projects
- Strengthened client relationships with consistent communication and timely project updates.
- Streamlined project workflows by identifying areas for improvement and implementing changes accordingly.
- Increased revenue through successful marketing campaigns for various clients.
- Make sure to have correct tools and materials to get the project done.
Back of House Team Member
Chomp
06.2023 - Current
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Unloaded and stocked kitchen supplies.
Independent Business Owner
JE Sports Cards
04.2021 - Current
- Increased client satisfaction by providing personalized business solutions and exceptional customer service.
- Promoted business via social media to generate leads and maximize brand identity.
- Grew business revenue by identifying new market opportunities and implementing targeted marketing strategies.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Ensure customers receive their orders.
- Maximize potential in sales by making customers wanting to buy product.
Education
Bachelor of Science - Finance
Oakland University
Rochester, MI05.2026
Skills
- Proficient in Excel, PowerPoint, Word, and ETC
- Customer Support
- Teamwork and Collaboration
- Problem-Solving
- Decision-Making
- Time Management
- Relationship Building
- Excellent Communication
Languages
Spanish
Native or Bilingual
Timeline
Freelancer
Landscaping Services
08.2024 - Current
Back of House Team Member
Chomp
06.2023 - Current
Independent Business Owner
JE Sports Cards
04.2021 - Current
Bachelor of Science - Finance
Oakland University
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