Summary
Overview
Work History
Education
Skills
Timeline
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Everett Domalewski

Newark,NJ

Summary

Dynamic Assistant General Manager with a proven track record at Aroogas Grille House, excelling in staff management and budget control. Expert in training and development, I enhanced service quality and customer satisfaction, driving repeat business through effective problem-solving and strategic planning. Committed to fostering a collaborative team environment.

Overview

10
10
years of professional experience

Work History

Assistant General Manager

Aroogas Grille House And Sports Bar
09.2022 - 01.2025
  • Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
  • Managed inventory levels, coordinating with suppliers to maintain optimal stock.
  • Developed training programs for staff, enhancing service quality and team efficiency.
  • Analyzed customer feedback to drive menu improvements and enhance guest satisfaction.
  • Scheduled staff shifts to meet operational needs while adhering to labor budgets.
  • Led performance evaluations, providing constructive feedback to foster employee development.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Managed financial responsibilities including budget development, cost control measures, and revenue tracking.
  • Established rapport with regular customers through personalized service experiences, encouraging loyalty visits and positive word-of-mouth referrals from satisfied guests.
  • Evaluated employee performance using established metrics during regular evaluations, identifying opportunities for professional growth or necessary corrective action when warranted.
  • Recruited top talent for open positions, conducting thorough interviews to select candidates who met skill requirements and cultural fit.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.

Senior Bartender

Buffalo Wild Wings
02.2020 - 09.2022
  • Managed high-volume bar operations, ensuring timely service and customer satisfaction.
  • Trained and mentored junior bartenders on cocktail preparation and customer interaction techniques.
  • Developed innovative cocktail recipes to enhance menu offerings and attract diverse clientele.
  • Oversaw inventory management, minimizing waste through efficient stock control practices.
  • Ensured compliance with health and safety regulations, maintaining a clean and safe environment for both staff and patrons.
  • Increased repeat business with exceptional interpersonal skills and rapportbuilding.
  • Established positive working environment that fostered teamwork and collaboration among staff members.
  • Trained new bartenders on proper techniques, ensuring consistent quality across the team.
  • Monitored inventory levels closely to avoid stock shortages during peak hours.

Assistant Store Manager

Turkey Hill Minit Markets
01.2017 - 02.2019
  • Supervised daily store operations, ensuring compliance with company policies and procedures.
  • Trained and mentored team members to enhance performance and customer service skills.
  • Developed staff scheduling to maximize coverage during peak hours, improving customer experience.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Front of House Manager

Chit Chat Diner
08.2014 - 02.2017
  • Supervised daily operations, ensuring exceptional customer service standards and efficient front-of-house workflows.
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Reduced wait times for customers by optimizing seating arrangements and implementing effective table management practices.

Education

High School Diploma -

Holy Cross Preparatory High School
Delran, NJ
06-1994

No Degree - Business Management

Rowan College At Burlington County
Pemberton, NJ

Skills

  • Valid Driver's license
  • Valid CDL A license previously
  • Crisis management
  • Training proficiency
  • Teamwork
  • Problem-solving abilities
  • Spiritual leadership
  • Excellent communication
  • Training and mentoring
  • Positive reinforcement
  • Mental health support
  • Spiritual guidance
  • Public speaking
  • Time management abilities
  • Friendly, positive attitude

Timeline

Assistant General Manager

Aroogas Grille House And Sports Bar
09.2022 - 01.2025

Senior Bartender

Buffalo Wild Wings
02.2020 - 09.2022

Assistant Store Manager

Turkey Hill Minit Markets
01.2017 - 02.2019

Front of House Manager

Chit Chat Diner
08.2014 - 02.2017

High School Diploma -

Holy Cross Preparatory High School

No Degree - Business Management

Rowan College At Burlington County

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Everett Domalewski