Everett Hagan
Staunton,VA
Summary
Dynamic educator and manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
23
23
years of professional experience
Work History
Snowboard Instructor
Massanutten
McGaheysville, VA
12.2022 - Current
- Utilized modern teaching techniques and tools to engage students and foster a positive learning experience.
- Participated in professional development opportunities to improve teaching skills and stay current with industry trends.
- Conducted lessons focusing on improving technique and developing confidence in riding abilities.
- Provided feedback to students regarding their performance during lessons.
Homeschool Teacher
Self
Staunton, VA
08.2017 - Current
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Assisted students in developing critical thinking skills by encouraging them to ask questions and explore solutions independently.
- Facilitated a broad range of subjects including mathematics, science, history, and English to ensure a well-rounded education.
- Kept detailed records of student progress, attendance, and educational milestones.
- Conducted comprehensive assessments to evaluate student progress and adjust teaching strategies accordingly.
- Administered standardized tests and other assessments to comply with state homeschooling regulations.
Assistant Manager
Chili's Restaurant
Charlottesville, Vir
08.2006 - 05.2009
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with safety regulations and company policies.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Collaborated with management on developing strategic plans for achieving business goals.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Communicated regularly with customers to gain insights into their needs.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed customer service inquiries and complaints in a timely manner.
- Developed a system for tracking inventory and ordering supplies as needed.
- Recruited and trained new employees to meet job requirements.
Executive Assistant
Wayne Homes
Ruckersville, VA
02.2002 - 12.2005
- Facilitated communication between different departments within organization.
- Prepared invoices and drafted memos for executives.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Handled confidential information with discretion and integrity.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Maintained accurate records of all expenses related to each project for accounting purposes.
- Organized meetings with clients throughout the course of the project in order to discuss updates or changes.
Education
Environmental Biology
University of Colorado
COSkills
- Adaptive lesson planning for private and group instruction
- Office management and executive support
- Strong safety awareness and policy enforcement
- Recruiting and interviewing
- Customer rapport
- Adaptability and flexibility
- Verbal and written communication
- Employee performance evaluation and staff development
- Organizational skills
- Office management software, inventory management, sales management, and budget assistance
Affiliations
- Gardening
- Reading
- Knitting
- Community Involvement
References
References available upon request.
Timeline
Snowboard Instructor
Massanutten
12.2022 - Current
Homeschool Teacher
Self
08.2017 - Current
Assistant Manager
Chili's Restaurant
08.2006 - 05.2009
Executive Assistant
Wayne Homes
02.2002 - 12.2005
Environmental Biology
University of Colorado
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