Everett Hoffhines
Winter Garden,United States
Summary
Dedicated and enthusiastic student and professional with a passion for continuous learning. Proven track record of academic excellence and a commitment to personal and professional development. Eager to take on new challenges, I thrive in dynamic environments that foster growth and innovation. Strong work ethic, combined with a genuine love for acquiring new skills, reflects my dedication to achieving success in both academic and professional pursuits. Known for adaptability, teamwork, and a proactive approach to tasks, I am ready to contribute my passion for learning to a dynamic and forward-thinking organization.
Overview
4
4
years of professional experience
Work History
Ambassador
Busch Gardens Tampa Bay
2024.01 - Current
- Greeted customers and clients to create welcoming atmosphere.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
Seasonal Worker
World Market
2023.12 - 2024.01
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Processed and packaged stock items for customer purchases.
Attractions Cast Member
Walt Disney World Resort
2021.12 - 2023.07
- Built and established positive relationships with patrons, team members and supervisors.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Delivered information and details of interest about facility to visitors.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Team Member
Chick-fil-A
2020.06 - 2021.12
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Bachelor of Arts - International Studies
University of South Florida
Tampa, FL05.2025
Associate of Arts -
Valenica College
Orlando, FL12.2022
High School Diploma -
Windermere High School
Windermere, FL05.2022
Skills
. Communication Skills
. Teamwork
. Adaptability
. Leadership
. Critical Thinking
. Time management
. Creativity
. Customer Service
Timeline
Ambassador
Busch Gardens Tampa Bay
2024.01 - Current
Seasonal Worker
World Market
2023.12 - 2024.01
Attractions Cast Member
Walt Disney World Resort
2021.12 - 2023.07
Team Member
Chick-fil-A
2020.06 - 2021.12
Bachelor of Arts - International Studies
University of South Florida
Associate of Arts -
Valenica College
High School Diploma -
Windermere High School
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