Everett Jarrod Lampkin
Princeton
Summary
Highly effective management professional with a strong emphasis on innovation and creative problem-solving. Energetic and results-focused, with proven success in developing and leading diverse teams to achieve exceptional outcomes. Experienced customer relations specialist with strengths in quality assurance, training, and process optimization. Proficient in systems including Interaction Scripter, Bridge Payment System, NetSuite, RF Smart, Microsoft Outlook, Word, and PowerPoint.
Experienced with coordinating on-site operations and managing project timelines. Utilizes leadership and problem-solving skills to ensure team efficiency and project success. Track record of maintaining safety standards and high-quality outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Site Supervisor
Randstad
03.2025 - Current
- Coordinated recruitment processes, ensuring timely communication with candidates.
- Supervised daily operations, ensuring compliance with safety regulations and quality standards.
- Coordinated workflow among teams to optimize productivity and resource allocation.
Problem Solver
Amazon
09.2023 - 03.2025
- Analyzes complex operational and logistical issues to identify root causes and implement effective solutions.
- Utilizes data, logic, and critical thinking to evaluate options and recommend process improvements.
- Applies creative problem-solving to resolve unexpected challenges and improve workflow efficiency.
- Makes timely, informed decisions under pressure and takes proactive steps to ensure successful resolution.
- Adapts quickly to changing priorities and resource constraints in a high-paced warehouse environment.
Traveling Project Manager
Driveline
09.2020 - 04.2023
- Led end-to-end planning and execution of retail store openings, remodels, and technology rollouts across multiple locations.
- Coordinated cross-functional teams including design, construction, supply chain, marketing, and store operations.
- Managed project budgets, tracked expenditures, and implemented cost-effective solutions to maintain financial targets.
- Oversaw compliance with local building codes, safety regulations, and internal company policies; managed permitting and inspections.
- Applied in-depth knowledge of retail environments to optimize customer flow, merchandising layouts, and brand consistency.
Customer Success Manager
Wisteria
06.2010 - 08.2020
- Built and maintained strong client relationships to drive customer satisfaction, loyalty, and long-term retention.
- Led post-sale client onboarding, ensuring smooth adoption of products and services aligned with customer business goals.
- Identified upsell and cross-sell opportunities based on customer usage and evolving needs, contributing to revenue growth.
- Collaborated with support and product teams to proactively resolve client issues and deliver a seamless user experience.
- Monitored customer health metrics and used data-driven insights to reduce churn and inform strategic account planning.
Education
Bachelor of Science - Information Technology
Bellevue University
Bellevue, Nebraska, NESkills
- Store Policies & Procedures, Order and Refund Processing, Retail Metrics & Goal Achievement, Customer Data Confidentiality, Priority Management & Task Coordination, Data Entry & Record Maintenance, Staff Management & Team Leadership, Conflict Resolution & De-escalation Techniques, Budgeting & Cost Control, Dispatching & Logistics Coordination, Training, Mentoring & Onboarding, Invoicing & Shipping Operations, Operations Management, Documentation & Reporting
Certification
- Payroll Basics for Employees – Certificate of Completion
- HRIS Technology and Tools – Certificate of Completion
- HR Prep – Certificate of Completion
Timeline
Site Supervisor
Randstad
03.2025 - Current
Problem Solver
Amazon
09.2023 - 03.2025
Traveling Project Manager
Driveline
09.2020 - 04.2023
Customer Success Manager
Wisteria
06.2010 - 08.2020
Bachelor of Science - Information Technology
Bellevue University