Summary
Overview
Work History
Education
Skills
Timeline
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Everett Johnson

Birmingham,AL

Summary

Proven team player and adept at vehicle maintenance, I excelled in roles at Amazon, enhancing delivery efficiency and customer satisfaction. Leveraging a clean driving record and exceptional customer service skills, I consistently met tight deadlines, contributing to a significant increase in repeat business. My proactive approach and ability to optimize routes underscore my commitment to excellence and reliability.

Overview

6
6
years of professional experience

Work History

Amazon Delivery Driver

Amazon
01.2024 - 10.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Material Handler

Lear Corporation
11.2022 - 12.2023
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
  • Maintained accurate inventory levels to prevent stock outages, conducting weekly inventory audits.
  • Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.

Assembly Line Worker/Metal Finisher

Kamtek Magna Cosma
06.2021 - 11.2022
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
  • Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
  • Acted as a mentor to new hires, sharing knowledge and experience in assembly line work to ensure smooth onboarding processes for all team members.
  • Troubleshot assembly line to repair malfunctions and avoid disruptions.
  • Maintained high-quality standards for all assembled products, ensuring zero defects before shipment.

Restaurant Team Member

Jacks Fastfood
02.2019 - 05.2021
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Prepared food orders, cooking on grill and operating fry station.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Operated register to process payments and collect cash payment for order totals.
  • Cultivated warm relationships with regular customers.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.

Education

High School Diploma -

Center Point
Birmingham, AL
05.2021

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Dependable and reliable
  • Clean Driving Record
  • Stocking and Inventory
  • Commercial driving
  • Vehicle Maintenance

Timeline

Amazon Delivery Driver

Amazon
01.2024 - 10.2024

Material Handler

Lear Corporation
11.2022 - 12.2023

Assembly Line Worker/Metal Finisher

Kamtek Magna Cosma
06.2021 - 11.2022

Restaurant Team Member

Jacks Fastfood
02.2019 - 05.2021

High School Diploma -

Center Point
Everett Johnson