With the experience I have gained over the years of employment, the best skills I have acquired are how to assess situations and resolve problems swiftly, proficiently, and safely. I am willing to take on challenges and tasks that are new to me, with the objective of learning new things, skills, and growing.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Line Service Technician
Atlantic Aviation
Stratford
05.2018 - Current
Assisted with fueling operations, adhering to safety protocols and procedures.
Conducted pre-flight inspections on aircraft to ensure safety and compliance.
Maintained clean and organized work areas to promote efficiency and safety.
Collaborated with team members to coordinate aircraft movement on the tarmac.
Operated ground support equipment to facilitate timely aircraft servicing.
Communicated effectively with pilots and ground crew for operational readiness.
Followed standard operating procedures for baggage handling and ramp operations.
Learned industry regulations related to line service operations and safety standards.
Performed daily inspections of fuel trucks, aircraft tugs, and other ground support equipment to ensure safe operation.
Coordinated with airline customers to provide prompt, quality service for their needs.
Provided guidance and training to new line technicians on proper procedures for servicing aircrafts.
Developed safety protocols for fueling operations and ensured compliance with Federal Aviation Administration regulations.
Ensured that all personnel adhere to company policies, procedures, and safety standards during servicing operations.
Accurately recorded and reported all operations and maintained communication with other workers.
Refueled aircraft using hoses connected to fuel trucks.
Towed, positioned and locked aircraft to secure.
Applied fluid to aircraft surfaces to remove ice.
Loaded, stowed and unloaded baggage or cargo for crew or passengers.
Direct Support Professional
Norton And Associates In
Bridgeport
10.2023 - 08.2024
Provided personal care and support to individuals with disabilities.
Assisted clients in daily living activities and personal hygiene routines.
Developed and maintained positive relationships with clients and families.
Implemented individual care plans tailored to client needs and preferences.
Facilitated social activities to enhance client engagement and interaction.
Collaborated with healthcare professionals to ensure comprehensive support services.
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Maintained clean and well-organized environment for client happiness and safety.
Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Mail Carrier
United States Postal Service, USPS
Hartsdale
04.2014 - 05.2017
Delivered mail and packages to residential and commercial addresses efficiently.
Sorted incoming and outgoing mail for timely distribution throughout designated routes.
Operated postal delivery vehicles while adhering to safety protocols and guidelines.
Managed customer inquiries regarding mail services and delivery status professionally.
Collected outgoing mail from designated drop-off points for processing at the facility.
Ensured accurate documentation of deliveries and reported any discrepancies promptly.
Provided friendly customer service at all times while delivering mail.
Scanned packages for delivery tracking.
Assisted other carriers with their routes as needed during peak periods.
Delivered packages and letters to residential customers.
Verified accuracy of addresses before delivering packages.
Ensured compliance with federal laws related to privacy protection.
Operated a vehicle in accordance with safety regulations.
Collected signatures from recipients of registered mail items.
Checked incoming mail for proper postage and correct names and addresses.
Reported any damaged or missing mail items to supervisor immediately.
Handled undeliverable mail in accordance with established procedures.
Responded to customer inquiries regarding postal services and products.
Kept up-to-date knowledge of postal rates, regulations, and procedures.
Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
Collected outgoing mail from homes and businesses to deliver to post office for processing.
Separated mail to be transported to relay boxes along route for subsequent delivery.
Scanned labels on letters or parcels to confirm receipt.
Observed road rules, weather, and road conditions and other factors to maintain safe driving record.