Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Everline Balthazar

Miami,FL

Summary

Highly skilled and enthusiastic professional with more than 7 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Overview

9
9
years of professional experience

Work History

Workflow Referral Manager

Latino Medical Center
04.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Scheduled appointments with specialists on behalf of clients.
  • Developed and maintained strong working relationship with referral sources to streamline processing.
  • Facilitated referrals to other healthcare providers and resources to bridge service gaps.
  • Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
  • Assisted with discharge planning coordination and post-acute care referrals.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Communicated with patients, ensuring that medical information was kept private.

Nursing Assistant

Peniel Medical Center
01.2021 - 05.2021
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Communicated with physicians to provide updates on patient care.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Documented each patient case with updates in computer system.
  • Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.

Phlebotomist Clinic Manager

Promed Medical Center
02.2015 - 11.2020
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Monitored patients for reactions and verified sample quality.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Created and implemented policies to improve operational efficiency and patient care quality.

Education

Associate of Applied Science - Nursing

Brightmed Insttitute
Hollywood, FL
12.2020

Skills

  • Expense Tracking
  • Staff Development
  • Strategic Planning
  • Policy Implementation
  • Business Administration
  • Verbal and Written Communication
  • Schedule Preparation
  • Time Management
  • Effective Communication
  • Data Analysis
  • Quality Assurance

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Workflow Referral Manager

Latino Medical Center
04.2021 - Current

Nursing Assistant

Peniel Medical Center
01.2021 - 05.2021

Phlebotomist Clinic Manager

Promed Medical Center
02.2015 - 11.2020

Associate of Applied Science - Nursing

Brightmed Insttitute

Similar Profiles

CREATE PROFILE
Everline Balthazar