Everly Alvarado
Highland,CA
Summary
Reliable Customer Service Representative with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Strong hardworking communicator and problem solver working effectively and productively with diverse customers and individual needs to maintain customer satisfaction and contribute to company success.
Overview
1
1
year of professional experience
Work History
Courtesy Clerk
Stater Brothers
Highland, CA
09.2023 - 03.2025
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues.
- Carried out special orders requested by customers promptly and efficiently.
- Provided excellent customer service by being friendly and courteous at all times.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Maintained a neat and orderly work area at all times.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Organized promotional displays to attract customers' attention.
- Organized backroom areas for efficient storage of merchandise.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Established good working relationships with other departments to promote smooth flow of products and services throughout store.
- Greeted customers in a friendly professional manner.
Education
Citrus Valley Highschool
Redlands, CA06-2025
Skills
- Customer service
- Retail sales
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Sales proficiency
- Store maintenance
- Customer engagement
- Professional appearance
- Reliability and punctuality
- Merchandise display
- Product knowledge expertise
- Inventory control
- Sales goals attainment
- Problem-solving
- Positive and professional
- Friendly and outgoing
Timeline
Courtesy Clerk
Stater Brothers
09.2023 - 03.2025
Citrus Valley Highschool