Everlyne Maina
Federal Way,WA
Summary
Willing to assist with clinical tasks, watch over and keep track of patients, and support good physical and nutritional health. A kindhearted team player known for optimistic attitude and proactive approach to problem-solving. Outstanding multitasking and attention to detail. An adaptable learner who is quick to rise to new challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
House Manager
A Serene Place AFH
01.2020 - Current
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Maintained required records of work hours, budgets and payrolls.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Streamlined communication among staff for optimal productivity and coordination of tasks.
- Improved household efficiency by implementing detailed schedules and routines for staff members.
House Manager
Azanda Homecare Agency
05.2022 - Current
- Improved household efficiency by implementing detailed schedules and routines for approximately 10+ staff members.
- Streamlined communication among staff for optimal productivity and coordination of tasks.
- Managed household budgets by analyzing expenses and providing recommendations for cost-saving measures.
- Conducted regular performance evaluations of staff members to identify areas for improvement or recognition.
- Strategically delegated responsibilities among staff according to individual strengths and abilities to maximize overall performance.
Customer Service Representative
Enterprise Holdings
07.2019 - 04.2022
- Actively listened to customers, promptly addressing concerns and escalating major issues to the supervisor.
- Welcomed customers with a timely greeting and a friendly smile.
- Provided direction and assistance within SeaTac rental facilities and Washington in general.
- Utilized customer service software to manage interactions and track satisfaction.
- Enhanced team productivity by anticipating needs, delivering outstanding support, and ensuring consistent processes.
Education
Associate of Applied Science - Science
Highline College
DesMoines, WA06.2018
Skills
- Bilingual (Swahili and kikuyu)
- House manager (3 years)
- Supervising experience
- Patient Condition Observation
- Strong communication
- Time management
- Employee Scheduling
- Financial Management
Certification
BLS Certification
CNA
CPR Certification
Timeline
House Manager
Azanda Homecare Agency
05.2022 - Current
House Manager
A Serene Place AFH
01.2020 - Current
Customer Service Representative
Enterprise Holdings
07.2019 - 04.2022
Associate of Applied Science - Science
Highline College
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