EVERRETT RICHARDSON
Sandy Springs,GA
Summary
Reliable Quality Control Specialist with abilities in blueprint interpretation, operations monitoring and quality control inspections. Outstanding communication, active listening and organizational talents. Physically fit and adaptable with the capability to work in various work environments.
Overview
23
23
years of professional experience
Work History
Quality Technician
Jeremias
08.2021 - Current
- Proposed corrective actions to address recurring quality issues.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Tracked and analyzed product quality data to identify trends and insights.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Performed thorough inspections of incoming materials and outgoing products.
- Monitored production output to verify quality standards ahead of dispatch.
- Developed and implemented quality control processes to meet product standards.
- Maintained quality documentation and records for conformance with relevant standards.
- Inspected manufactured parts by reviewing visually and assessing dimensions.
- Applied statistical analysis techniques and skill in MicroSoft to model trends.
- Evaluated results against design standards and compliance requirements.
- Made recommendations on ways to improve testing procedures, production processes and training.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
Deli Manager
Publix
11.1999 - 03.2020
- Supervised food presentation and plating to enhance visual appeal.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Controlled food costs and managed inventory.
- Integrated service and team management strategies to boost business profits.
- Monitored food inventory and supplies to prevent waste.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Observed quality assurance standards to optimize freshness of deli products.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Set schedules for 30 plus staff by planning and designating shifts and hours.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Leasing Agent
Lion Property Management
01.2007 - 12.2007
- Recruited new residents through website advertising and marketing.
- Used [Software] to keep record of financial transactions and rental applications.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected rent and tracked resident payments and information in computer system.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to requests and scheduled appointments for property showings.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Distributed and followed up on tenant renewal notices.
- Invited prospects to fill out application upon completion of property tour.
- Conducted property tours to highlight features of properties.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Greeted clients, showed apartments, and prepared leases.
- Marketed property to local businesses through collateral, emails and phone calls.
Education
Bachelor of Business - Business Administration
Kaplan College - Phoenix
Phoenix, AZ05.2007
Marketing Business - Business Administration And Management
Lanier Technical College
Oakwood, GA07.2001
High School Diploma -
East Hall High School
Gainesville, GA06.1998
Skills
- Product Testing
- Design Calibrations
- Issue Resolution
- Water Purification Systems
- Reading Comprehension
- Records Preparation
- Word Processing
- Random Sampling
- Document Quality
- Production Process Advising
- Sample Checking
Timeline
Quality Technician
Jeremias
08.2021 - Current
Leasing Agent
Lion Property Management
01.2007 - 12.2007
Deli Manager
Publix
11.1999 - 03.2020
Bachelor of Business - Business Administration
Kaplan College - Phoenix
Marketing Business - Business Administration And Management
Lanier Technical College
High School Diploma -
East Hall High School
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