Everton Scott
Lake Hiawatha,United States
Summary
Resourceful Police Dispatcher experienced in processing emergency calls within West Orange to quickly dispatch law enforcement and non-fire personnel. Communicated effectively with upset and irate citizens. Exercised good judgment to make sound decisions in emergency situations. Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Soccer Coach
Parsippany Highschool
Parsippany, NJ
07.2023 - Current
- Developed team strategies, tactics, formations, and set plays for competitive matches.
- Evaluated players' performance during practice sessions and games.
- Created individual training programs tailored to each player's strengths and weaknesses.
- Mentored athletes on sportsmanship and teamwork skills in order to build a positive team dynamic.
- Provided feedback to athletes on their performance in practice sessions and competitive matches.
- Assessed player abilities and assigned positions according to individual strengths.
- Guided team through difficult situations, player injuries and tough losses.
Police Communications Dispatcher
West Orange Police Department
West Orange, NJ
07.2022 - Current
- Received and processed 9-1-1 emergency calls to dispatch emergency services.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Delivered informative details to law enforcement and other first responders in preparation for situations prior to arrival.
- Maintained contact with units on assignment to deliver further assistance and support when needed.
- Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
- Operated law enforcement communication equipment and NCIC database to facilitate information to department.
- Dispatched police, fire and EMS units to respond to emergent situations with established procedures.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Researched vehicle, wanted and missing persons information.
- Advised personnel about accidents, weather conditions or other hazards.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Soccer Coach Volunteer
Parsippany Soccer Club
Parsippany, NJ
09.2018 - 06.2023
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Improved team behavior by modeling correct actions and instilling discipline.
- Prepared athletes for games with well-coordinated schedule of practices and individual training.
- Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
- Guided team through difficult situations, player injuries and tough losses.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Built strong media and community relationships through positive interaction and communication in support of sports program.
Youth Soccer Referee
new jersey youth soccer
, New Jersey
04.2016 - 11.2022
- Enforced policies, rules and best practices with athletes and attendees of events.
- Encouraged positivity, teamwork and self-esteem in young athletes.
- Maintained thorough communications with other referees, team coaches, parents and management team.
- Built relationships with athletes and guests.
- Regulated play, maintained control of players and signaled to players regarding infractions.
- Explained disputed calls to team members, parents and guardians.
- Managed games, resolving conflicts and mitigating high-stress environments.
- Enforced fair play by discouraging unacceptable behavior through disciplinary action.
Education
Master of Arts - Criminal Justice
Rutgers Newark
Newark, NJ05.2023
Bachelor of Science - Criminal Justice
Rutgers Newark
Newark, NJ08.2021
Associate of Science - Criminal Justice
County College of Morris
Randolph Township, NJ01.2020
Skills
- Problem-Solving
- Emergency Response Procedures
- Information Relay
- Rapid Needs Assessment
- NCIC Database
- Emergency Medical Instruction
- Verbal and Written Communication
- Good Judgment
- Decision Making
- Data Systems Operation
- Data Entry
- Active Listening
- Dispatch Coordination
- Law Enforcement Collaboration
- CPR and First Aid
- Prioritizing Situations
- 911 System Information Databases
- Flexible Schedule
- Unit Dispatch
- Emergency Police Dispatcher Certification
- Computer Skills
- Team Leadership
Timeline
Soccer Coach
Parsippany Highschool
07.2023 - Current
Police Communications Dispatcher
West Orange Police Department
07.2022 - Current
Soccer Coach Volunteer
Parsippany Soccer Club
09.2018 - 06.2023
Youth Soccer Referee
new jersey youth soccer
04.2016 - 11.2022
Master of Arts - Criminal Justice
Rutgers Newark
Bachelor of Science - Criminal Justice
Rutgers Newark
Associate of Science - Criminal Justice
County College of Morris
Similar Profiles
Sabti JaludiSabti Jaludi
Centric District Manager at ADP-Parsippany-Troy Hills, NJCentric District Manager at ADP-Parsippany-Troy Hills, NJ
Tina AngelopoulosTina Angelopoulos
Traffic Guard at Parsippany Police DepartmentTraffic Guard at Parsippany Police Department
Kasey CerickKasey Cerick
Licensed Practical Nurse at Advocare Parsippany PediatricsLicensed Practical Nurse at Advocare Parsippany Pediatrics