Summary
Work History
Education
Skills
Work Availability
Quote
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Evetta Bojenko

Evetta Bojenko

Server/Costumer Service

Summary

  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server position. Ready to help team achieve company goals.
  • Dependable server successful providing fast, high-quality customer service to guests in restaurant settings, bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Team Leader Manager

Panera Bread
Panama City Beach, FL
03.2022 - 03.2023
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Cultivated positive, productive team environments, resolving conflicts quickly.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Server / Waitstaff / Host

Amici 30-A / Corchis Hospitality Group
Panama City Beach, FL
03.2020 - 11.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Retail Cashier / Customer Service

Publix
Panama City Beach, FL
02.2019 - 12.2019
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
  • Operated cash register to record transactions accurately and efficiently.

Education

High School Diploma -

Central School
Panama City, FL
10.2022 - 12.2022

Skills

Daily specials memorization

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

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Evetta BojenkoServer/Costumer Service