Evette Abney
Opa Locka,FL
Summary
Proven leader and effective communicator, adept at solving complex problems and fostering teamwork. At RKG Rentals DBA Avis/Budget/Payless Car Rental, I enhanced customer loyalty and increased sales through strategic marketing and personalized service. Skilled in conflict resolution and digital record-keeping, consistently deliver results by leveraging excellent people skills and a focus on operational efficiency. Highly skilled administrative professional with strong background in supporting program operations. Adept at managing multiple tasks, ensuring effective communication, and maintaining organization. Known for fostering collaborative team environments and driving results. Possesses excellent skills in scheduling, data management, and problem-solving, offering reliability and adaptability to meet evolving needs.
Overview
18
18
years of professional experience
Work History
Sales Associate
RKG Rentals DBA Avis/Budget/Payless Car Rental
01.2016 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent seamless experiences.
- Greeted customers and helped with explanations of products, questions, selections, and purchases.
- Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
- Assisted management in developing marketing strategies that effectively showcased products and promotions.
- Responsible for opening and closing of store.
- Completed daily reports, and requests for next days inventory.
Owner
Abney Enterprises Inc.
01.2007 - Current
- Managed day-to-day business operations.
- Interacted well with customers to build connections and nurture relationships.
- Consulted with customers to assess needs and propose optimal solutions.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Education
Bachelor of Science - Hospitality Management
Florida International University
3000 NE 151 Street, North Miami, Florida 33181Skills
- Excellent people skills
- Verbal/written communication
- Complex Problem-Solving
- Conflict Resolution
- Adapt to diverse groups
- Teamwork and Collaboration
Timeline
Sales Associate
RKG Rentals DBA Avis/Budget/Payless Car Rental
01.2016 - Current
Owner
Abney Enterprises Inc.
01.2007 - Current
Bachelor of Science - Hospitality Management
Florida International University
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