Evette Beasley
Newnan,GA
Summary
Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering over 20 years of related experience, diligent nature and expertise in electronic records management. Outstanding communication and accounting skills. Knowledgeable in medical software applications. Compassionate, reliable and energetic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
Work History
Patient Advocate
CommunityMD
09.2016 - Current
- Entered details into computer systems and managed a database of information.
- Responded to inquiries by directing calls to appropriate personnel.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Greeted and assisted patients with check-in procedures.
- Researched and applied relevant healthcare laws and regulations to support compliance.
- Resolved problems with areas such as communication and billing that could negatively impact services.
- Provided excellent customer service to patients and medical staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Coordinated referrals to specialists, facilitating seamless continuity of care for patients with complex needs.
- Reduced patient wait times by efficiently managing schedules and coordinating with medical staff.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into the system.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
Office Manager
Dr. Williams & Woods, PC
10.1996 - 07.2016
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Established team priorities, maintained schedules and monitored performance.
- Updated reports, managed accounts, and generated reports for the company database.
- Updated reports, managed accounts, and generated reports for the company database.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Consulted with healthcare professionals on business decisions.
Unit Secretary
Peachtree Regional Hospital
02.1993 - 06.2001
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments promptly.
- Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Managed incoming calls and directed to the appropriate department.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized paperwork such as charts and reports for office and patient needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
No Degree - Business Administration
West Georgia Technical College
La Grange, GACertification - Medical Assistant
National Education Center
Atlanta, GASkills
- Insurance Authorizations
- Communicating to Patients and Families
- Medicaid/Medicare knowledge
- HIPAA Regulations Understanding
- Appointment Scheduling
- Medical Terminology
- Administrative and Office Support
- Interpreting physician orders
- Medical Services Administration
- Customer Service
Timeline
Patient Advocate
CommunityMD
09.2016 - Current
Office Manager
Dr. Williams & Woods, PC
10.1996 - 07.2016
Unit Secretary
Peachtree Regional Hospital
02.1993 - 06.2001
No Degree - Business Administration
West Georgia Technical College
Certification - Medical Assistant
National Education Center
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