Evette Huff
Florence,KY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Medicare Sales Representative
Salelytics
Cincinnati, OH
10.2023 - Current
- Provided information and answered questions about Medicare health insurance plans to potential customers.
- Developed sales strategies to target new customers and retain existing clients.
- Conducted initial customer screenings to determine eligibility for Medicare health plans.
- Identified customer needs and recommended appropriate coverage options.
- Created customized presentations for prospects highlighting the benefits of enrolling in a Medicare plan.
- Maintained detailed records of customer interactions including contact information, preferences, requests and feedback.
- Assisted customers with enrollment processes by completing paperwork, submitting applications and collecting payments.
- Attended conferences, seminars and workshops related to Medicare products or services.
- Resolved customer complaints promptly while providing excellent customer service.
- Interviewed prospective clients to obtain data about financial resources and needs.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Explained advantages, disadvantages and features of policies to promote sales of Medicare plans.
- Ensured accuracy of all documents prior to submission by verifying application information against supporting documentation.
- Advised customers on best practices for selecting a plan that meets their individual needs at an affordable price point.
Ramp Tug Driver
DHL Express
Erlanger , KY
07.2019 - 05.2024
- Communicated with dispatchers to receive instructions and determine destinations.
- Assisted in loading and unloading cargo onto vessels at dockside.
- Followed appropriate safety procedures for transporting dangerous goods
- Operated tugs to efficiently deliver materials to specified locations.
- Inspected equipment and completed basic repairs to maintain safety and efficiency of each trip.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Merchandiser
Lowes Home Improvment
West Chester, OH
04.2016 - 12.2018
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Organized displays according to company standards and specifications.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Collaborated with vendors to negotiate pricing, delivery dates, and other terms of sale.
- Assisted customers with locating desired items within store locations.
- Maintained a clean and organized work environment at all times.
- Performed regular price checks on select items throughout the store location.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Generated reports detailing current stock levels, sales figures, markdown information.
- Coordinated promotional events such as special sales or clearance items.
- Provided training and support for new staff members in regards to merchandising operations.
- Participated in weekly meetings regarding upcoming promotions or changes in product lines.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Monitored stock to maintain sufficient quantity of featured product.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
Education
Bachelor of Science - Accounting
Colorado Technical University
Colorado Springs, CO08-2024
Skills
- Strong presentation skills
- Performance Tracking
- Lead Conversion
- In-depth product knowledge
- Loss Coverage Determination
- Customer Engagement
- Account Management
- Form Completion and Submission
- Multitasking
- Data Entry
- Written Communication
- Client Interviews
- CRM Software
- Team building
- Adaptability
- Professionalism
- Continuous Improvement
- Excellent Communication
- Health Insurance Sales
- Problem-solving aptitude
Timeline
Medicare Sales Representative
Salelytics
10.2023 - Current
Ramp Tug Driver
DHL Express
07.2019 - 05.2024
Merchandiser
Lowes Home Improvment
04.2016 - 12.2018
Bachelor of Science - Accounting
Colorado Technical University
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