Evette Mota
Union,USA
Summary
Dynamic professional seeking a full-time position that leverages strong leadership and communication skills within a collaborative team environment. Committed to contributing effectively to organizational goals while embracing new challenges and driving success in diverse settings. Authorized to work for any employer, with a passion for fostering teamwork and achieving results through strategic collaboration and effective communication. Eager to deliver innovative solutions and a results-oriented mindset to enhance team performance and organizational success.
Overview
22
22
years of professional experience
Work History
Appointment Coordinator/ Cashier / Loaner Admin
Planet Honda
Union, NJ
09.2023 - 08.2025
- Achieved efficient call management by handling inbound and outbound calls, including cold calls for customer recalls. Approximately between 80 to 130 calls payday.
- Streamlined cashier operations and data entry processes.
- Completed closing invoices for parts and repair orders accurately.
- Enhanced organization by scanning parts invoices and repair orders into storage systems.
- Improved department efficiency through daily upkeep of spreadsheets, cash log, and loaner records.
- Facilitated customer loaner setups via Logitrac systems, ensuring a smooth process. Conducted comprehensive inspections of loaners before customer departure and upon return, maintaining high standards. Maintained loaner cleanliness and operational readiness. Managed DMV paperwork and insurance information for loaners effectively. Oversaw loaner removal from fleet and ensured all paperwork was completed. Entered new loaners into fleet and tracked their operational status. Reported damages to management and initiated accident claims promptly. Processed loaner fee payments and tickets efficiently.
- Maintained a well-organized service department director's office space and executed daily closing procedures.
Legal Assistant
The Law Offices of Herbert Lawrence
Elizabeth, NJ
07.2020 - 09.2023
- Enhanced client experience through the implementation of efficient client intake processes. Improved access to care by facilitating timely scheduling of initial consultations with medical professionals.
- Achieved accurate reporting to health insurance companies by successfully opening pip and bi claims. Contributed to effective case management by monitoring treatment progress.
- Prepared comprehensive litigation files by collecting and organizing medical records and outstanding bills.
- Supported operational effectiveness by streamlining supply management and storage organization.
- Effectively handled a caseload of 50-70 cases simultaneously.
Stretch Coach
Motion Stretch Studio
Springfield, NJ
04.2019 - 03.2020
- Achieved improved client satisfaction through effective delivery of 30-minute to 1-hour stretching sessions using a 14-point connective body stretch system.
- Enhanced client engagement by providing tailored aftercare goals and in-between session workouts that supported their athletic and personal objectives.
- Documented client progress comprehensively and conducted follow-up calls to gauge their post-session feelings, offering customized aftercare suggestions.
- Streamlined the rescheduling process for future sessions.
- Expanded client base through proactive outreach to potential clients.
- Maintained a clean and organized work environment to enhance client experience.
Massage Therapist - Independent Contractor
Maximum Health & Wellness
Kenilworth, NJ
03.2017 - 02.2019
- Administered therapeutic massages ranging from 15 to 30 minutes to facilitate optimal chiropractic care.
- Designed customized aftercare objectives and in-between session workouts to align with client fitness and personal aspirations.
- Executed thorough cleaning and sanitization of massage room after each client, contributing to a pristine office environment.
Package Handler
FedEx Ground
Keasbey, NJ
07.2016 - 02.2017
- Managed package loading operations for outbound trucks, leveraging scanning equipment to enhance tracking accuracy and optimize shipping efficiency.
- Executed scanning operations to adhere to established policy of 400 scans per hour.
Crew Member
McDonald's
Union, NJ
12.2015 - 06.2016
- Achieved high customer satisfaction by efficiently processing orders at front desk and drive-thru. Maintained a steady flow of 40 to 50 customer interactions each hour.
- Oversaw payment processing and order fulfillment to enhance customer satisfaction. Coordinated communication with customers to verify order correctness and resolve any discrepancies.
- Adhered to cleaning schedules and inventory management to uphold operational efficiency and readiness for subsequent shifts.
Athletics Coordinator
Boys & Girls Clubs of Union County
Union, NJ
09.2009 - 09.2015
- Achieved improved academic performance for program participants aged 10 to 18 through dedicated homework assistance.
- Established strong, encouraging relationships with participants, facilitating their pursuit of individual goals.
- Enhanced learning experiences by tutoring in history and literature.
- Increased physical activity engagement by developing fitness programs for children aged 10-18.
- Successfully coordinated three recreational basketball leagues, serving approximately 300 participants.
- Streamlined league operations by creating schedules and organizing teams.
- Strengthened collaboration with coaches and referees to ensure smooth league operations.
- Contributed to the formulation of league rules and regulations.
- Optimized inventory management of sports and fitness equipment.
Waitress
Applebee's
Union, NJ
09.2006 - 06.2009
- Managed multiple tables efficiently, delivering timely food and beverage orders.
- Developed strong relationships with regular customers, fostering loyalty and positive rapport.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Supported needs of 7-10- person wait staff who attended to specific needs of countless customers daily for 80 - 100 restaurant with social relevancy and intentionality.
Security Guard
Direct Guard Private Security
Union, NJ
08.2005 - 03.2006
- Achieved a secure environment across multiple sites through consistent 30-minute walk-throughs, reinforcing safety measures.
- Enhanced event safety by implementing effective pat-down procedures for attendees.
- Maintained a strong security presence by conducting rounds with a partner, fostering accountability and vigilance.
Loss Prevention Detective
TJ-Maxx
West Caldwell, NJ
02.2004 - 03.2005
- Achieved a consistent record of apprehending shoplifters and identifying dishonest associates through effective surveillance strategies.
- Conducted regular assessments to maintain oversight of 1-2 shoplifting incidents monthly and 1 associate misconduct case annually.
- Delivered monthly apprehension results and addressed annual cases of associate dishonesty.
- Conducted regular safety audits to enhance overall building security.
- Maintained detailed daily logs and analyzed transaction records to prevent internal theft.
- Executed routine inspections of sales and receiving areas to ensure safety and security while adopting a discreet enforcement presence.
- Contributed to team meetings by sharing insights on theft prevention tactics and strategies.
Education
Massage Therapy (Licensed) - Massage Therapy
Everest Institute
South Plainfield, NJ11-2016
Diploma - Basic High School Study
East Side High School
Newark, NJ01-1998
Skills
- Bi-lingual
- Clerical experience
- POS systems & Cash Office Training
- Microsoft office
- Hospitality
- Administrative experience & Record Retention
- Dealership experience
- Strategic
- Resourceful
- Accountable
- Adaptive
- Impact Driven
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Appointment Coordinator/ Cashier / Loaner Admin
Planet Honda
09.2023 - 08.2025
Legal Assistant
The Law Offices of Herbert Lawrence
07.2020 - 09.2023
Stretch Coach
Motion Stretch Studio
04.2019 - 03.2020
Massage Therapist - Independent Contractor
Maximum Health & Wellness
03.2017 - 02.2019
Package Handler
FedEx Ground
07.2016 - 02.2017
Crew Member
McDonald's
12.2015 - 06.2016
Athletics Coordinator
Boys & Girls Clubs of Union County
09.2009 - 09.2015
Waitress
Applebee's
09.2006 - 06.2009
Security Guard
Direct Guard Private Security
08.2005 - 03.2006
Loss Prevention Detective
TJ-Maxx
02.2004 - 03.2005
Massage Therapy (Licensed) - Massage Therapy
Everest Institute
Diploma - Basic High School Study
East Side High School