Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evette Stewart

North Little Rock,AR

Summary

Proven track record in enhancing cleanliness and efficiency, notably with Compass Group, by leading housekeeping teams to exceed standards. Skilled in organization and time management, I significantly improved guest satisfaction through meticulous attention to detail and exceptional customer service. Demonstrated ability to streamline processes, achieving a notable increase in productivity. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Proactive worker committed to helping Job title provide top-notch patient care. Skilled at Type treatments with knowledge of Area of expertise patients. Fantastic attention to detail and multitasking abilities. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Patient-focused Job Title with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Friendly Job Title with Number years of experience carrying out clerical and customer service tasks. Detailed and precise when entering Type data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Welcoming clerical professional with Number years of experience in Industry office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, Task and Task. Accurate when entering information in Software and keeping organized filing systems. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Professional and industrious Job Title bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Motivated Job Title offering valuable contributions in all facets of administrative activities derived from diverse, Number-year background. Recognized for exemplary time management, organization, prioritization and work ethic.

Overview

27
27
years of professional experience

Work History

Housekeeping

Compass Group
05.2022 - 12.2023
  • Managed a diverse team of front desk, housekeeping, and maintenance staff for optimal performance.
  • Provided a safe and comfortable environment through meticulous housekeeping and maintenance tasks.
  • Assisted in streamlining housekeeping processes for increased efficiency during daily tasks.
  • Mentored new hires during onboarding process, facilitating a smooth integration into the housekeeping team.
  • Collaborated with housekeeping staff to ensure timely room turnover and availability for incoming guests.
  • Assisted housekeeping team in achieving high cleanliness standards for all guest rooms.

House Cleaner

St Vincent Medical Center
02.2015 - 06.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Adhered to professional house cleaning checklist.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Emptied trashcans and transported waste to collection areas.
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
  • Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
  • Streamlined cleaning processes for faster service, utilizing effective time management strategies.
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
  • Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Operated electronic backpack vacuums and floor sweepers.
  • Verified cleanliness and organization of storage areas and carts.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Changed bed linens and collected soiled linens for cleaning.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Sorted, laundered and put away various laundry items.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Polished fixtures to achieve professional shine and appearance.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Returned emptied garbage receptacles to proper locations.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Handled requests for extra linens, toiletries and other supplies.

CNA

Baptist Medical Center
10.2013 - 12.2014
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Housekeeping Cleaner

Baptist Medical Center
02.2013 - 09.2013
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.

Front Desk Receptionist

Good Samaritan Hospital Medical Center
06.1997 - 09.1999
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Streamlined check-in processes, reducing wait times for guests.
  • Improved office efficiency with diligent management of appointment scheduling and calendar coordination.
  • Provided basic technical support for front office equipment, minimizing downtime.
  • Enhanced security by monitoring visitor access and issuing badges according to company protocols.
  • Improved communication flow by establishing daily briefing for front desk and administrative staff.
  • Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
  • Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
  • Initiated system for tracking office supplies, leading to more efficient inventory management.
  • Assisted in coordination of company events, contributing to successful and well-organized functions.
  • Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
  • Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
  • Facilitated smooth communication between departments by accurately relaying messages and information.
  • Developed FAQ document for common visitor inquiries, streamlining information provision.
  • Implemented more efficient mail distribution system, ensuring timely delivery of correspondence to staff.
  • Enhanced guest experience by maintaining welcoming and organized reception area.
  • Greeted visitors warmly, creating positive first impression of organization.
  • Maintained strict confidentiality of sensitive information, upholding privacy standards.
  • Organized and maintained files and records to ensure up-to-date documentation.
  • Enhanced team knowledge by sharing best practices in customer service and front desk operations during meetings.
  • Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Organized, maintained and updated information in computer databases.
  • Collected Type payments, processed transactions and updated relevant records.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Scheduled office meetings and client appointments for staff teams.
  • Compiled information from files and research to satisfy information requests.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Tracked important information in Software spreadsheets and ran reports or generated graphs using data.

Education

CNA - Medical

Medlink
Little Rock, AR
04.2015

Skills

  • BW Housekeeping tasks
  • Excellent housekeeping
  • Housekeeping skills
  • Housekeeping procedures
  • General housekeeping duties
  • Sales floor housekeeping
  • Housekeeping requirements
  • Shop housekeeping
  • Housekeeping and Cleaning
  • General housekeeping abilities
  • Housekeeping and Organization
  • Housekeeping knowledge
  • Laboratory Housekeeping
  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Customer and client relations
  • Scheduling
  • Scheduling appointments
  • Greeting and Seating Clients
  • Data inputting
  • Office Administration
  • File Management
  • Administrative Support
  • Schedule Management
  • Mail handling
  • Multi-line telephone operation
  • Document Management
  • Clerical Support
  • Professional Demeanor
  • Calendar Management
  • Documentation And Reporting
  • Typing Speed
  • Service-oriented mindset
  • Multi-Line Telephone Systems
  • Office Management
  • Patient Care
  • Vital signs monitoring
  • Compassion and Empathy
  • Bathing Assistance
  • Feeding Assistance
  • Basic Life Support
  • Dressing assistance
  • Maintaining confidentiality
  • Compassionate communication
  • Patient Transfers
  • Complex Problem-Solving
  • Reliable team player
  • Dementia and Alzheimer's knowledge
  • Recording vital signs
  • Safety Precautions
  • HIPAA Compliance
  • Collecting vital signs
  • Bedside manner
  • Compassionate
  • Patient Lifting
  • End of life care
  • Patient-focused care
  • Electronic Charting
  • Compassionate caregiver
  • Geriatric Care

Timeline

Housekeeping

Compass Group
05.2022 - 12.2023

House Cleaner

St Vincent Medical Center
02.2015 - 06.2021

CNA

Baptist Medical Center
10.2013 - 12.2014

Housekeeping Cleaner

Baptist Medical Center
02.2013 - 09.2013

Front Desk Receptionist

Good Samaritan Hospital Medical Center
06.1997 - 09.1999

CNA - Medical

Medlink
Evette Stewart