Evguenia Ferguson
San Martin,CA
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
20
20
years of professional experience
Work History
Physical Therapy Aide
Good Samaritan Hospital Medical Center
01.2007 - Current
- Coordinated patient care with nursing departments.
- Assisted department by scheduling treatments, filing documents, processing inventory and ordering supplies.
- Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
- Collaborated with other aides and therapists to develop innovative approaches to common therapy challenges, enhancing overall effectiveness.
- Demonstrated flexibility and adaptability by seamlessly transitioning between various assignments to accommodate fluctuating patient caseloads.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
- Communicated with physicians to provide updates on patient care.
- Assisted patients with employing assistive devices such as splints and braces to support treatments.
- Offered expert mobility assistance with physical support, wheelchairs, and other strategies.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency in coordinating Patients treatments for both Occupational and Physical Therapists.
- Contributed to positive patient care outcomes during treatment sessions with therapist.
- Assisted Therapists with wound healing procedures.
Front and Back Office Medical Assistant
Internal Medicine
05.2005 - 12.2006
- Assisted office manager with tracking inventory and restocking examination rooms and stations.
- Improved overall clinic efficiency by performing clinical duties such as taking vital signs, administering injections, and drawing blood samples.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Enhanced the overall patient experience with friendly service at reception while managing phone lines promptly to answer inquiries or book appointments efficiently.
- Increased patient comfort levels with attentive listening skills while obtaining medical histories and addressing any questions or concerns they may have had.
- Demonstrated adaptability in fast-paced environments by swiftly shifting between front and back office tasks as needed.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Created new patient charts and scanned documentation before and after appointments into system.
- Reduced patient anxiety during medical procedures by providing clear explanations, answering questions, and offering emotional support.
- Protected patients' rights by maintaining confidentiality of medical, personal, and financial information.
Education
Completed Required Vocational Nursing Courses - Vocational Nursing
American College of Nursing
Concord, CA01-2013
Certificate of Completion - Pharmacy Technician
Boston Reed College
San Jose, CA05-2007
Certificate of Achievement - Medical Assistant Terminology
Central County Occupational Center/Program
San Jose, CA01-2005
Certificate - Medical Assistant
Central County Occupational Center/Program
San Jose, CA01-2005
Skills
- Assist clinician with care of the patient
- Prepare treatment rooms and patients for examination
- Specimen collection and medication administration
- Front and back office support
- Supply ordering and Inventories
- Vital signs measurement and recording
- Computer data entry
- HIPAA compliance
- Multitasking and organization
- Patient education
- Safety compliance
- Telephone etiquette
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Physical Therapy Aide
Good Samaritan Hospital Medical Center
01.2007 - Current
Front and Back Office Medical Assistant
Internal Medicine
05.2005 - 12.2006
Completed Required Vocational Nursing Courses - Vocational Nursing
American College of Nursing
Certificate of Completion - Pharmacy Technician
Boston Reed College
Certificate of Achievement - Medical Assistant Terminology
Central County Occupational Center/Program
Certificate - Medical Assistant
Central County Occupational Center/Program
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