Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Evia Osazuwa

Houston,TX

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Pharmacy Operations Manager

Walgreen's Pharmacy
Houston, Texas
07.2020 - Current
  • Managed daily operations of sales department, including supervision of staff members.
  • Monitored industry trends and competitor activities to stay ahead of the competition.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Developed and implemented administrative procedures to maximize efficiency.

Case Manager

Human Resources Administration
New York, NY
07.2019 - 02.2022
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.

Pharmacy Technician

Walgreen's Pharmacy
New York, NY
03.2018 - 07.2020
  • Helped pharmacists in accurately dispensing prescriptions and over-the-counter medications.
  • Developed and implemented sales strategies to increase market share of product portfolio.
  • Performed ongoing review of customer accounts to ensure satisfaction with products and services offered.

Sales Associate

Walgreen's Pharmacy
New York, NY
10.2014 - 03.2018
  • Built relationships with customers to encourage repeat business.
  • Up sold additional items based on customer interests and needs..
  • Attended industry conferences and trade shows, generating 50 new leads, and expanding the customer base by 15%.
  • Utilized active listening and problem-solving skills to resolve customers' issues and inquiries promptly, maintaining a 98% customer satisfaction rating.

Education

MBA -

Long Island University
Brooklyn, NY
05-2022

Bachelor of Science - Biology

Medgar Evers College
Brooklyn, NY
05-2016

Associate of Science - Chemistry

Bronx Community College
Bronx, NY
05-2014

Skills

  • File management
  • Regulatory compliance
  • Memo preparation
  • Relationship building and networking
  • Market analysis and research
  • Presentation and communication
  • Negotiation and Contract Management
  • Pharmacy management
  • Pharmaceutical sales
  • Sales and marketing strategy
  • Training and mentoring
  • Drug safety
  • Business operations understanding
  • Records management systems
  • Accounting support

Certification

  • Certified Sales Professional
  • Certified Pharmacy Technician ( PTCB) - 2020

Timeline

Pharmacy Operations Manager

Walgreen's Pharmacy
07.2020 - Current

Case Manager

Human Resources Administration
07.2019 - 02.2022

Pharmacy Technician

Walgreen's Pharmacy
03.2018 - 07.2020

Sales Associate

Walgreen's Pharmacy
10.2014 - 03.2018

MBA -

Long Island University

Bachelor of Science - Biology

Medgar Evers College

Associate of Science - Chemistry

Bronx Community College

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Evia Osazuwa