Evialina Fedchyk
New York,NY
Summary
With over 5 years of experience in the restaurant industry, including nearly 3 years in fine dining establishments, I bring a deep passion for food and wine and a proven track record of crafting exceptional dining experiences. Additionally, I am fluent in three languages and have intermediate proficiency in two others, which enhances my ability to connect with a diverse clientele and contribute to a dynamic team environment. I am dedicated and reliable, consistently demonstrating a strong work ethic in every task. My expertise includes managing busy shifts efficiently, possessing an in-depth knowledge of diverse menus, and collaborating effectively with both guests and team members to ensure smooth operations.
Overview
5
5
years of professional experience
Work History
Lead Server
Deluxe Fun Dining Restaurant
10.2022 - 08.2024
- Managed guest orders, worked various shifts including brunch, lunch, and dinner, and excelled in handling large parties and events
- Upgraded food and drink offerings, driving increased sales and profitability for the restaurant
- Maintained contact with kitchen staff, management, serving staff, and guest to ensure dining experience was handled properly
- Effectively communicate with gusts and co-workers to ensure guests satisfaction
- In an upscale fine dining restaurant, delivered exceptional service and was a dependable team player
- Trained new servers for effective role performance
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Server
Captain's Table Yacht Club
04.2022 - 10.2022
- Managed orders, ensured guest satisfaction, and maintained smooth operations while providing a warm and attentive service experience
- Increased sales by 10% through expert recommendations based on comprehensive knowledge of all menu items, including wines and beverages
- Manage multiple tables and guests interactions while delivering a quality dining experience
- Proficient in POS Systems
Head Server
Kabuto Japanese Steakhouse
06.2020 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Fornello Restaurant
06.2019 - 04.2020
- Increased sales significantly by upselling higher-end products to customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
Associate of Arts - Finance
Central Piedmont Community College
Charlotte, NC07.2024
Skills
- Customer Service Team
- Collaboration
- Upselling Techniques
- Event Coordination
- Strong multitasking
- Attention to detail
- Ability to handle high-pressure situations
Languages
English
Russian
Ukrainian
Spanish
Timeline
Lead Server
Deluxe Fun Dining Restaurant
10.2022 - 08.2024
Server
Captain's Table Yacht Club
04.2022 - 10.2022
Head Server
Kabuto Japanese Steakhouse
06.2020 - 04.2022
Server
Fornello Restaurant
06.2019 - 04.2020
Associate of Arts - Finance
Central Piedmont Community College
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