SALES AND CLIENT SERVICES LEADER Dedicated and influential sales and client services leader with a passion to help clients in various industries to achieve their goals through a consultative sales and service relationship. Recently acquired certification in Business Development Representative with an emphasis on technical and software services sales. Proven track record identifying prospects, responding to client inquiries, clarifying client objectives, preparing research, data, and reports, coming up with sound solutions, and carefully following through on complex processes with multiple stakeholders to exceed client expectations. Consistently exceeds expectations by focusing on the development of relationships, processes, and tools, with an emphasis on client satisfaction. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Demonstrated success identifying prospects and converting leads into customers.