Eviana Gautier
Pompano Beach,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I look forward to seeking and maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Personal Physician Care
02.2023 - Current
- Completed data entry and filing to keep records updated for easy retrieval.
- Prepared, scheduled, and faxed pre-op forms to patient's surgeon office.
- Managed home health forms that needed to be signed and returned to patient home health agency in a timely manner.
- Helped completion of disability form for patient's.
- Checked patient insurance, demographic, and health history to keep information current.
- Prepared and processed patient referrals and transfer requests.
- Received and routed laboratory results to correct clinical staff members.
- Assisted patient with their lab results or radiology reports.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
- Obtained co- payments from patient.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Front Desk Receptionist
Oceans Dermatology
09.2022 - 02.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Managed office bookkeeping with insurance billing and patient payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
Education
High School Diploma -
Florida Virtual School Flex 9-12
Orlando, FL05.2020
Skills
- Mail Management
- Insurance Verification
- HIPAA Compliance
- Paperwork Coordination
- Information Documentation
- Schedule Coordination
- Payment Collection
- Referral Verification
- Letter Preparation
- Records Maintenance
- EMR / EHR
- Telephone Etiquette
- Inventory Oversight
- Front Desk Operations
- Appointment Scheduling
- Electronic Medical Records
Timeline
Front Desk Receptionist
Personal Physician Care
02.2023 - Current
Front Desk Receptionist
Oceans Dermatology
09.2022 - 02.2023
High School Diploma -
Florida Virtual School Flex 9-12
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