
A professional patient services expert prepared for seamless coordination of patient care. Proven ability to enhance patient experiences by managing schedules, verifying insurance, and maintaining accurate records. Valued team collaborator with a focus on achieving results and adapting to changing needs. Skilled in communication, organization, and problem-solving
• Assisted patients with appointment scheduling and registration processes.
• Provided support in managing patient inquiries and concerns effectively.
• Coordinated communication between patients and healthcare providers to ensure clarity.
• Maintained accurate patient records using electronic health record systems.
• Enhanced visitor experience through exceptional customer service and a welcoming atmosphere.
• Efficiently directed incoming calls using a multi-line phone system.
• Coordinated team calendars to optimize appointment scheduling and office workflow.
• Maintained precise records of client interactions for timely follow-up and communication.