Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evie Browne

Midlothian,TX

Summary

A professional patient services expert prepared for seamless coordination of patient care. Proven ability to enhance patient experiences by managing schedules, verifying insurance, and maintaining accurate records. Valued team collaborator with a focus on achieving results and adapting to changing needs. Skilled in communication, organization, and problem-solving

Overview

4
4
years of professional experience

Work History

Patient Service Representative

Sante Health and Wellness
01.2022 - 06.2022

• Assisted patients with appointment scheduling and registration processes.
• Provided support in managing patient inquiries and concerns effectively.
• Coordinated communication between patients and healthcare providers to ensure clarity.
• Maintained accurate patient records using electronic health record systems.

Front Desk Receptionist

Palo Alto Massage Therapy Center
09.2019 - 07.2020
  • Managed patient check-ins and scheduling through electronic health record system.
  • Assisted clients in understanding services, enhancing customer satisfaction.
  • Maintained cleanliness and organization of the reception area, promoting a welcoming environment.
  • Processed payments and handled insurance inquiries efficiently and accurately.

Building Receptionist

Robert C. Placak
10.2018 - 05.2019

• Enhanced visitor experience through exceptional customer service and a welcoming atmosphere.
• Efficiently directed incoming calls using a multi-line phone system.
• Coordinated team calendars to optimize appointment scheduling and office workflow.
• Maintained precise records of client interactions for timely follow-up and communication.

Education

Bachelor of Science - Nursing

The University of Texas At Arlington
Arlington, Texas, TX
07-2027

Skills

  • Insurance verification
  • HIPAA compliance
  • Patient intake
  • Patient confidentiality
  • Electronic health records
  • Phone and email etiquette
  • Healthcare industry
  • Medical terminology
  • Patient follow-up
  • Team collaboration
  • Records maintenance
  • Financial procedures adherence
  • Data entry proficiency
  • Customer service
  • Registration and scheduling
  • Insurance company billing

Timeline

Patient Service Representative

Sante Health and Wellness
01.2022 - 06.2022

Front Desk Receptionist

Palo Alto Massage Therapy Center
09.2019 - 07.2020

Building Receptionist

Robert C. Placak
10.2018 - 05.2019

Bachelor of Science - Nursing

The University of Texas At Arlington
Evie Browne