Evie Saenz
Katy,Texas
Summary
Patient Behavior Technician with 1.5 years of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence. Seasoned Combat Medic with over 10 years of experience. Familiar with numerous medical techniques and equipment. Undaunted by crisis situations, serious patient conditions or high-pressure emergencies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Action Behavior Centers
10.2022 - Current
- Facilitated group sessions to teach clients positive coping strategies.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Gained strong leadership skills by managing projects from start to finish.
Medic
Army
02.2014 - 02.2026
- Developed and deployed triage skills and delivered optimal emergency care in combat environments.
- Completed patient care reports and checklists of daily duties per established military practices, guidelines, and regulations.
- Supported military operations as an integral member of a highly skilled combat team, showcasing professionalism under pressure while prioritizing casualty care amidst hostile conditions.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Created a structured internship program, fostering strong relationships with educational institutions and attracting new talent to the organization.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
Customer Service Representative
Solutran
12.2021 - 10.2023
- Provided primary customer support to internal and external customers.
- Managed timely and effective replacement of damaged or missing products.
- Cross-trained and backed up other customer service managers.
- Created and maintained detailed database to develop promotional sales.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Bachelor of Science - Behavioral Sciences
Fort Hays State University
Hays, KS05.2024
Associate of Applied Science - Behavioral Sciences
Butler County Community College
El Dorado, KS05.2020
Skills
- Social skill development
- Visual Supports Implementation
- Psychosocial Analysis
- Medical Records Requests
- HIPAA Requirements
- Staff Development
- Employee Coaching and Mentoring
- Translation Requirements Outline
- Memory retention
Certification
- RBT - Registered Behavior Technician
- Licensed Financial Professional/Life Insurance Agent - August 2020
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Registered Behavior Technician
Action Behavior Centers
10.2022 - Current
Customer Service Representative
Solutran
12.2021 - 10.2023
Medic
Army
02.2014 - 02.2026
Bachelor of Science - Behavioral Sciences
Fort Hays State University
Associate of Applied Science - Behavioral Sciences
Butler County Community College
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