Summary
Work History
Education
Skills
Timeline
Generic

Evin Itwarue

Schenectady

Summary

Dynamic Dunkin Shift Lead with a proven track record at Amy Capps, excelling in customer service and operations monitoring. Skilled in employee training and performance improvement, I spearheaded initiatives that enhanced team motivation and guest satisfaction. My leadership ensured adherence to safety standards and optimized sales proficiency, marking significant contributions to workplace excellence. Constantly active and on feet for hours.

Work History

Dunkin Shift Lead

Amy Capps
09.2024 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Enforced company policies and regulations with employees.
  • Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.

Education

Electrical Maintenance And Construction - Electrical Maintenance And Construction

Hudson Valley Community College
Troy, NY

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Work delegation
  • Sales proficiency
  • Rules enforcement
  • Performance improvement
  • Operations monitoring

Timeline

Dunkin Shift Lead

Amy Capps
09.2024 - Current

Electrical Maintenance And Construction - Electrical Maintenance And Construction

Hudson Valley Community College
Evin Itwarue