Evinely Dorcius
Sanford,FL
Summary
Friendly and energetic Paraprofessional with expertise in assistant teaching in public classroom environment. Motivated to help students learn and be happy, healthy, and well-behaved. Calm and effective at mediating student conflicts.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Paraprofessional
Sanford Middle School
Sanford, FL
02.2023 - Current
- Assisted teachers with planning and preparing lessons for students.
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Supervised small groups of students during instruction time.
- Collaborated with special education staff to develop Individualized Education Plans.
- Facilitated communication between educators, administrators, and parents regarding student progress.
- Helped implement behavior management strategies for individual students.
- Participated in parent and teacher conferences to discuss student progress and challenges.
Customer Service Representative
Florida Pest Control
Orlando, Florida
06.2021 - 07.2022
- Placing and receiving customer calls to schedule services to have pest problems resolved (ex: pest problems, flea infestations,lawn issues)
- Speak directly with builders from Khovanian homes and other construction companies schedule their lots for termite spraying.
- (Used build pro website daily), communicating with technicians regarding servicing customers,
- Reached out to customers through calls and emails to renew their termite policies and schedule inspections.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Developed strong customer relationships to encourage repeat business.
Front Desk Receptionist
Baymont By Wyndham
Orlando, Florida
02.2020 - 03.2020
- Welcomed guest.
- Check-ins and check-outs.
- Closeout registers.
- Report any misconduct/ or fraudulent activities
Bilingual Collector Reprsentative
Synchrony financial, Resolution Services
Altamonte Springs, Florida
06.2016 - 06.2019
- Managed customer accounts by obtaining payment information and updating records.
- Verified customer account balances and processed payments accordingly.
- Provide solutions to financial hardships
- Collect on delinquent retail accounts, e.g., Walmart, Sam's, etc.
- Handle sensitive issues, such as losses and fraud. Report and document all calls.
- Participated in regular meetings with internal staff to discuss strategies for improving collections efforts.
Retain Associate
JCPenney
Kissimmee, FL
08.2015 - 06.2016
- Greeted customers and provided excellent customer service.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Operated cash register to process payments from customers.
- Processed online orders and ensured timely delivery of items.
- Performed price checks on items requested by customers.
Teacher
Central Pointe Christian Academy
Kissimmee, FL
08.2014 - 08.2015
- Follow curriculum provided/ while adding my own techniques to keeping the kids engaged
- Communicating and establishing a professional and healthy relationships with parents
- Maintain cleanliness and orderliness in the classroom
- Accommodate students needs, to help promote receptive learning ex: students having speech delay, low grade Autism
- Provided tutoring on Tuesdays and Thursdays
Education
High School Diploma -
Poinciana High School
Kissimmee, FL05-2012
Associate of Arts - Early Childhood Education
Valencia Community College
Kissimmee, FLSkills
- Schedule Management
- Arts and crafts
- Special Education Support
- Storytelling
- Educational assistance
- Clerical Support
- PCM trained
- Child Development
Languages
Spanish
Full Professional
Certification
- PCM (Professional Crisis Management)
Timeline
Paraprofessional
Sanford Middle School
02.2023 - Current
Customer Service Representative
Florida Pest Control
06.2021 - 07.2022
Front Desk Receptionist
Baymont By Wyndham
02.2020 - 03.2020
Bilingual Collector Reprsentative
Synchrony financial, Resolution Services
06.2016 - 06.2019
Retain Associate
JCPenney
08.2015 - 06.2016
Teacher
Central Pointe Christian Academy
08.2014 - 08.2015
- PCM (Professional Crisis Management)
High School Diploma -
Poinciana High School
Associate of Arts - Early Childhood Education
Valencia Community College
Similar Profiles
Rajarajeswari KarthickRajarajeswari Karthick
Teacher's Assistant at Sanford Middle SchoolTeacher's Assistant at Sanford Middle School
Laura OhlLaura Ohl
Spanish Teacher, World Languages Curriculum Leader at Lake Mary High SchoolSpanish Teacher, World Languages Curriculum Leader at Lake Mary High School
Albin AntonyAlbin Antony
System Administrator at Sanford Middle East DWC LLC| DubaiSystem Administrator at Sanford Middle East DWC LLC| Dubai