Evis Gjoncaj
Bradenton
Summary
Dynamic retail professional with a proven track record in management, excelling in sales analysis and team-building. Skilled in strategic planning and conflict resolution, I drive performance improvements and foster a high-achieving team environment, consistently meeting and exceeding sales goals while delivering superior customer service.
Overview
7
7
years of professional experience
Work History
Associate Manager
New York and Company
Charlotte
07.2019 - 07.2020
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Handled responsibilities successfully in manager's absence.
- Resolved conflicts between employees or customers in a professional manner.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Maintained accurate records of employee attendance and payroll information.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Co-Manager
Ann Inc. (Loft Outlet)
Charlotte
06.2016 - 06.2019
- Responsible for driving results and meeting goals set by the company in a high volume capacity
- Meeting staffing needs, sourcing and recruiting top talent
- Maintained merchandise and visual presentation of the store
- Managed payroll, schedule and inventory goals
- Developed and motivated a successful team
- Supervision of sales associates/sales leads
- Responsible for all marketing and pricing directives set by the company
- Ensured attainment of sales and credit goals
Associate Manager
The Limited
Charlotte
10.2015 - 06.2016
- Attainted store sales goals
- Visual Manager (Executed floorset and visual standards set by the company)
- Ensured excellent client experience
- Maintained merchandise and visual presentation of the store
- Managed payroll, schedule and inventory goals
- Supervision of Sales Managers and associates
- Recruited, hired and trained new associates and Sales Managers
Co-Manager
Ann Inc. (Loft Outlet)
Auburn Hills
03.2013 - 07.2015
- Hired and trained new associates
- Maintained merchandise and visual presentation of the store
- Managed payroll, schedule and inventory goals
- Developed and motivated a successful team
- Supervision of sales associates/sales leads
- Responsible for all inventory and pricing directives set by the company
- Ensured attainment of sales and credit goals
Education
Bachelor of Arts - Fashion Marketing and Management
The Art Institute of Michigan
01.2012
Skills
- Microsoft Applications
- Adobe Programs
- Analytical and communication skills
- Team building
- Visual merchandising
- Excellent customer service
- Prioritizing and Delegation
- Performance Management
- Task Management
- Superior Customer Service
- Inventory management
- Conflict resolution
- Employee training
- Payroll administration
- Sales analysis
- Coaching and feedback
- Brand promotion
- Strategic planning
- Promotional materials development
Timeline
Associate Manager
New York and Company
07.2019 - 07.2020
Co-Manager
Ann Inc. (Loft Outlet)
06.2016 - 06.2019
Associate Manager
The Limited
10.2015 - 06.2016
Co-Manager
Ann Inc. (Loft Outlet)
03.2013 - 07.2015
Bachelor of Arts - Fashion Marketing and Management
The Art Institute of Michigan
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