Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Evita Fontenot

Opelousas

Summary

Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.

Overview

15
15
years of professional experience
1
1
Certification

Work History

F&B Software Coordinator

Coushatta Casino & Resort
09.2023 - 02.2025
  • Handle Food and Beverage updating to the POS systems and inventory input for the department
  • Review and update menu changes to the property
  • Optimize F&B software systems, analyze data trends, and implement process improvements
  • Collaborate with teams to enhance operational efficiency
  • Spearhead software upgrades, integrating cutting-edge technologies
  • Develop creative solutions to streamline F&B operations and enhance guest experience

F&B Supervisor

Evangeline Downs Racetrack & Casino
09.2018 - 08.2019
  • Distributed food to service staff for prompt delivery to customers.
  • Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
  • Oversaw food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
  • Prepared daily reports outlining sales figures, labor costs, inventory levels.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

F&B Administrator

Evangeline Downs Racetrack & Casino
02.2013 - 09.2018
  • Oversaw inventory management, including ordering office supplies and equipment maintenance.
  • Responded promptly to customer complaints in a professional manner.
  • Monitored payroll, credit card purchases and invoicing to prevent financial errors.
  • Updated databases with new employee information, job changes and terminations.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Maintained filing system for important documents such as contracts and invoices.

Purchasing Agent

Evangeline Downs Racetrack & Casino
08.2010 - 02.2013
  • Analyzed purchase requisitions, determined appropriate vendors, negotiated contracts, and tracked orders.
  • Evaluated supplier performance to ensure that products met quality standards at the lowest cost possible.
  • Participated in trade shows and industry events to stay informed on market trends.
  • Worked closely with accounting department to resolve any billing issues with vendors.
  • Utilized procurement software to streamline purchasing processes and improve accuracy.

Education

Diploma -

Opelousas Senior High School
Opelousas, LA
05.1999

Skills

  • Inventory Management
  • Menu Development
  • Technology Integration
  • Train employees
  • Administration and operations
  • Employee supervision
  • Phone and email etiquette
  • Time management
  • Appointment scheduling

Certification

  • Oracle P6
  • Project Setup and Basic Programming

Timeline

F&B Software Coordinator

Coushatta Casino & Resort
09.2023 - 02.2025

F&B Supervisor

Evangeline Downs Racetrack & Casino
09.2018 - 08.2019

F&B Administrator

Evangeline Downs Racetrack & Casino
02.2013 - 09.2018

Purchasing Agent

Evangeline Downs Racetrack & Casino
08.2010 - 02.2013

Diploma -

Opelousas Senior High School

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Evita Fontenot