Summary
Overview
Work History
Education
Skills
Relevant Experience
Timeline
Generic

Evita Garza

Austin,Texas

Summary

Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.

Overview

12
12
years of professional experience

Work History

SR. PROJECT MANAGER

GRANTWORKS INC.
05.2019 - Current
  • Provides training and management to Application Coordinators to understand and apply HAP and HARP program regulations, policies, and procedures and provides oversight to ensure program compliance
  • Ensures that homeowner applications are being processed according to the contract requirements and following applicable guidelines
  • In addition, also provides quality assurance oversight on applications and submittals to the GLO
  • Creates and implemented the Time Blocking Program for Applications, a tool used by Grantworks' Application Coordinators
  • Promotes the program by making presentations, conducts new hire training, and facilitates meetings and other forums
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.

LOAN OFFICER

BANK OF AMERICA FINANCIAL CENTER
11.2018 - 05.2019
  • Analyzed credit data and financial statements to determine degree of risk involved in extending credit or issuing loans
  • Generated financial ratios to evaluate customers' financial status
  • Completed loan applications, including credit analyses and summaries of loan requests, and submitted these to loan committees for consideration
  • Evaluated customer records and recommended payment plans based on earnings, savings data, payment history, and purchase activity.

LOAN OFFICER

CREDIT HUMAN FEDERAL CREDIT UNION
11.2016 - 10.2018
  • Generated financial ratios to evaluate customers' financial status
  • Consulted with customers to resolve complaints and verify financial and credit transactions
  • Evaluated customer records and recommended payment plans based on earnings, savings data, payment history, and purchase activity.

LOAN OFFICER

AMERICAN FINANCIAL NETWORK INC.
03.2016 - 10.2016
  • Prepared loan applications, including credit analyses and summaries of loan requests, and submitted applications to loan committees for approval.

MORTGAGE LOAN PROCESSOR

CROSSCOUNTRY MORTGAGE INC.
07.2015 - 01.2016
  • Examined information and verified accuracy of loan applications and closing documents
  • Assembled and compiled documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts
  • Submitted loan applications with recommendations for underwriting approval
  • Contacted credit bureaus, employers, and other sources to check applicants' credit and personal references
  • Filed and maintained loan records and ordered property insurance or mortgage insurance policies to protect against loss on a mortgaged property.

MORTGAGE LOAN PROCESSOR

CMG FINANCIAL
04.2015 - 07.2015
  • Submitted loan applications with recommendations for underwriting approval
  • Contacted customers by email, telephone, or in-person concerning the acceptance or rejection of applications
  • Contacted credit bureaus, employers, and other sources to check applicants' credit and personal references
  • Filed and maintained loan records.

MORTGAGE LOAN PROCESSOR

USAA
06.2012 - 04.2015
  • Verified and examined information and the accuracy of loan applications and closing documents
  • Interviewed loan applicants to obtain personal and financial data and assisted in completing applications
  • Submitted loan applications with recommendations for underwriting approval
  • Answered questions and advised customers regarding loans and transactions
  • Contacted customers by mail, telephone, or in-person concerning acceptance or rejection of applications
  • Filed and maintained loan records and ordered property insurance or mortgage insurance policies to protect against loss on a mortgaged property.

NEW BUSINESS DEVELOPMENT

BSG CLEARING SOLUTIONS
09.2011 - 11.2012
  • Negotiated contracts with vendors or distributors to manage product distribution, establishing distribution networks, or developing distribution strategies
  • Consulted with product development personnel on product specifications such as design, color, or packaging
  • Coordinated or participated in promotional activities and trade shows, worked with developers, advertisers, and production managers, to market products or services
  • Selected products or accessories for trade and special production shows.

Education

Bachelor of Arts - Organizational Management

Ashford University
Clinton, IA
10.2011

Skills

  • Case Management Training
  • Time Blocking/Process Improvement Expert
  • Troubleshooting
  • Document Management
  • Onboarding coordination
  • Team collaboration

Relevant Experience

  • SR. PROJECT MANAGER, GRANTWORKS INC., AUSTIN, TEXAS, 05/01/19, PRESENT, Provides training and management to Application Coordinators to understand and apply HAP and HARP program regulations, policies, and procedures and provides oversight to ensure program compliance. Ensures that homeowner applications are being processed according to the contract requirements and following applicable guidelines. In addition, also provides quality assurance oversight on applications and submittals to the GLO. Creates and implemented the Time Blocking Program for Applications, a tool used by Grantworks' Application Coordinators. She promotes the program by making presentations, conducts new hire training, and facilitates meetings and other forums. Including participates in the hiring process, provides supervisory oversight, and performs employee performance reviews.
  • Team Lead, Homeowners Assistance & reimbursement Program, Texas General Land Office, Austin, Texas, 21-064-001, 04/01/21, UNTIL FUNDS ARE USED, Provides training and management to Application Coordinators to understand and apply HAP and HARP program regulations, policies, and procedures and provides oversight to ensure program compliance. She ensures that homeowner applications are being processed according to the contract requirements and following applicable guidelines. She also provides quality assurance oversight on applications and submittals to the GLO.
  • Team Lead, Homeowners Assistance Program, Texas General Land Office, Austin, Texas, 18-304-013, 11/01/18, UNTIL FUNDS ARE USED, Provides training and management to Application Coordinators to understand and apply HAP and HARP program regulations, policies, and procedures and provides oversight to ensure program compliance. She ensures that homeowner applications are being processed according to the contract requirements and following applicable guidelines. She also provides quality assurance oversight on applications and submittals to the GLO.

Timeline

SR. PROJECT MANAGER

GRANTWORKS INC.
05.2019 - Current

LOAN OFFICER

BANK OF AMERICA FINANCIAL CENTER
11.2018 - 05.2019

LOAN OFFICER

CREDIT HUMAN FEDERAL CREDIT UNION
11.2016 - 10.2018

LOAN OFFICER

AMERICAN FINANCIAL NETWORK INC.
03.2016 - 10.2016

MORTGAGE LOAN PROCESSOR

CROSSCOUNTRY MORTGAGE INC.
07.2015 - 01.2016

MORTGAGE LOAN PROCESSOR

CMG FINANCIAL
04.2015 - 07.2015

MORTGAGE LOAN PROCESSOR

USAA
06.2012 - 04.2015

NEW BUSINESS DEVELOPMENT

BSG CLEARING SOLUTIONS
09.2011 - 11.2012

Bachelor of Arts - Organizational Management

Ashford University
Evita Garza