Evon Anderson
License Practical Nurse
Frankford,KY
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Operations Supervisor
CSL Plasma
06.2018 - 01.2025
- Maintained the utmost confidentiality when handling sensitive donor information, adhering strictly to all relevant privacy laws and guidelines.
- Championed process improvements designed to enhance workflow efficiency, leading to significant time savings throughout daily operations.
- Engaged in ongoing professional development activities to stay current on industry trends and best practices, applying new knowledge to improve medical operations processes as needed.
- Worked closely with administrative leadership in order to ensure compliance with all applicable regulatory requirements and industry standards.
- Developed and maintained positive relationships with external partners such as vendors, and community organizations in support of key departmental objectives.
- Fostered a positive work environment by addressing employee concerns promptly and fairly, leading to increased job satisfaction rates among staff members.
- Increased patient safety by ensuring strict adherence to established protocols and industry best practices.
Medical Staff Associate
CSL Plasma
04.2002 - 11.2017
- Educated donors on preventative measures and healthy lifestyle choices to promote long-term wellbeing.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Managed inventory levels of supplies in the facility by tracking usage patterns and placing timely reorders.
- Monitored vital signs, collected lab samples, and performed tests accurately.
- Provided compassionate care to donors of diverse backgrounds, addressing their unique needs and concerns effectively.
- Developed strong rapport with donors, fostering trust and clear communication during sensitive situations.
- Increased staff efficiency by providing ongoing training in clinical procedures and best practices.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Registered donors and completed associated paperwork for accurate records.
Education
No Degree - Nursing
4 D Success Academy
Colton 05.2001 -
Skills
Infection control protocols
Patient confidentiality practices
Attention to detail and accuracy
Scheduling and rostering
Emergency response planning
Staff training and development
Continuous process improvement
Professionalism and ethics
Conflict resolution and mediation
Performance evaluation and feedback
Quality assurance monitoring
Teamwork
Customer service
Certification
[Area of certification]
Timeline
Medical Operations Supervisor
CSL Plasma
06.2018 - 01.2025
Medical Staff Associate
CSL Plasma
04.2002 - 11.2017
No Degree - Nursing
4 D Success Academy
05.2001 -
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