Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

E'Vonna Longmire-Winston

Muskegon,MI

Summary

Experienced Pharmacy Technician adept at preparing, filling, and labeling medications. Proficient in prescription processing and inventory management. Skilled in effectively communicating with patients to address inquiries and provide updates on prescription status.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
Muskegon, mi
06.2021 - Current
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Managed filing of prescriptions, both electronically and manually.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Provided education materials about medications to patients upon request.
  • Assisted in training new employees on pharmacy procedures.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Prepared prescription transfers to other pharmacies.
  • Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Restocked shelves with new supplies of medications as needed.
  • Organized work areas so that everything was easily accessible when needed.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Improved inventory management procedures to reduce overhead, backorders and overstock.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Maintained proper storage and security conditions for drugs.
  • Prepared and processed medical insurance claim forms and records.
  • Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
  • Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.

Education

Associate of Applied Science - Nursing

Muskegon Community College
Muskegon, MI
05-2026

High School Diploma -

Reeths-Puffer High School
Muskegon, MI
06-2021

Skills

  • Drug Inventory Management
  • Supply Restocking
  • Regulatory Compliance
  • Drug Inventory Control
  • Insurance Billing
  • Insurance Verification
  • Billing support
  • Medication Dispensing
  • Problem-solving skills
  • Supporting pharmacy operations
  • Pharmacy operations
  • Point of sale systems proficiency
  • Healthcare regulations
  • Pharmaceutical Calculations
  • Medical terminology
  • Computer skills
  • Patient care
  • Customer service

Certification

  • Pharmaceutical Calculations Mastery Course– PTCB Recognized Education/Training Program.
  • OSHA Bloodborne Pathogens Standard Training – Occupational Safety and Health Administration Authorized Provider.
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
  • Controlled Substance Diversion Prevention Certificate - National Association of Drug Diversion Investigators (NADDI).
  • First Aid/CPR/AED Instructor Certification – Red Cross.
  • Licensed Pharmacy Technician - State Boards of Pharmacy.
  • Hazardous Drug Management Certificate - Various Accredited Providers.
  • HIPAA Compliance Certification – Various Accredited Providers.
  • Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
  • Michigan Driver's License
  • Basic Life Support Certification (BLS)
  • First Aid Certification
  • CPR/AED Certification

Timeline

Pharmacy Technician

Walgreens
06.2021 - Current

Associate of Applied Science - Nursing

Muskegon Community College

High School Diploma -

Reeths-Puffer High School

Similar Profiles

CREATE PROFILE
E'Vonna Longmire-Winston