Evonne Childs
Sugar Creek,MO
Summary
Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity.
Overview
17
17
years of professional experience
Work History
Server/Part Time Inn Manager
Ophelia’s Inn and Restaurant
06.2022 - Current
- Provided services efficiently and with high level of accuracy.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
- Provided exceptional service and assistance to guests upon check-in.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
Legal Secretary
Zurich, N.A.
07.2021 - 06.2022
- Organizes and maintains all electronic and paper files relating to litigation and administration matters, applies knowledge of legal document formats to type contracts, briefs, and pleadings
- Files e-serve documents
- Provides a broad range of administrative assistance to one or more attorneys such as answering phones scheduling and maintaining calendars, coordination of travel, submitting invoices, etc
- Maintains accurate office database for assigned attorneys’ cases
- Drafts correspondence, legal documents, and reports as directed.
Executive Assistant
Sagemark Consulting (Lincoln Financial)
01.2017 - 06.2021
- Assist with the analysis of potential financial plans for clients and provide customer assistance
- Initiate various financial forms from inception to completion to provide to the client
- Draft letters, documents and reports on a variety of financial platforms, including preparation of life insurance applications
- Keep up with regulatory and best practice compliance
- Create a process to analyze each client’s needs on a yearly basis
- Create workflows to better assist with client tasks
- Maintain client bases, keeping current client plans up to date
- Create client financial and estate documents into presentable notebooks for client safekeeping
- Assist other office assistants with troubleshooting issues
- Strong communication, critical thinking and relationship skills.
Legal Assistant Floater
Lathrop & Gage LLP
06.2013 - 12.2016
- Assisted attorneys, paralegals and assistants in the departments of Litigation, Wealth Strategies, Estate Planning, Healthcare, Real Estate and Corporate Law
- Maintained knowledge of each assistant's duties, and I performed those duties when covering for other assistants during their absence
- Transcribed dictation, prepared pleadings, estate planning documents, correspondence, check requests, transmitted ECF filings, entered time, opened new files, and communicated with clients via phone and/or email.
Legal Assistant/Receptionist - PT
Peddicord & Townsend
01.2012 - 06.2013
- Generated pleadings, medical records requests, responses to discovery and generated correspondence related to plaintiffs’ trial practice
- Answered the phones, and I covered the receptionist desk greeting clients and attorneys.
Legal Assistant
Brown & James, PC
10.2009 - 05.2011
- Assisted a partner and an associate in the practice of insurance defense litigation, mainly construction litigation and products liability
- Prepared pleadings, correspondence and entered the attorneys' time
- I requested and summarized medical records, opened daily mail and maintained the correspondence and pleadings files.
Legal Assistant
Wendland, Utz, Ltd
03.2007 - 04.2009
- Assisted the Litigation Partner and two associates in the matters of civil litigation, family law, bankruptcy and district court
- Drafted pleadings, discovery requests and responses, correspondence and medical chronologies
- Communicated directly with each client to facilitate their responses to discovery and assist with any questions or concerns they had
- I was appointed to and excelled with ease at handling the more demanding clients
- Had direct involvement with court personnel to schedule hearings and filing of court documents
- I was solely responsible for any firm ECF filings
- I was assigned potential client intake calls to determine if our firm could properly assist them with their legal matters.
Education
Skills
- Legal/Executive Assistant
- Microsoft Office
- Casepoint
- AdviceNext
- Redtail
- Customer Service
- Record Keeping
- Legal Writing
- Litigation
- Guest Engagement
- Order Delivery Practices
- Table Setting
- Safe Food Handling
- Dining Area Maintenance
- Guest Relations Management
- Hospitality Service Expertise
Volunteer Experience
- Planning and Zoning Commission – City of Sugar Creek, MO, Sugar Creek, MO, 07/01/21, Present
- Englewood Arts
- Rehabilitation Institute of KC – Bacon Fest
Timeline
Server/Part Time Inn Manager
Ophelia’s Inn and Restaurant
06.2022 - Current
Legal Secretary
Zurich, N.A.
07.2021 - 06.2022
Executive Assistant
Sagemark Consulting (Lincoln Financial)
01.2017 - 06.2021
Legal Assistant Floater
Lathrop & Gage LLP
06.2013 - 12.2016
Legal Assistant/Receptionist - PT
Peddicord & Townsend
01.2012 - 06.2013
Legal Assistant
Brown & James, PC
10.2009 - 05.2011
Legal Assistant
Wendland, Utz, Ltd
03.2007 - 04.2009
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