Job Search Status
Open to workDesired start date: Open to discussion
Work Type
Full TimeLocation Preference
RemoteOn-SiteLocation: Myrtle Beach, SC, US
Open to relocation: Yes
Open To Work
Evonne Smalls
Myrtle Beach,SC
Work Preference
Summary
Assistant workshop manager with 8+ years in retail and healthcare, focused on driving results and operational success. Demonstrated ability to meet sales objectives and enhance customer experiences through effective team management. Strong skills in visual merchandising, cash handling, and training, promoting a motivated team environment.
Overview
17
17
years of professional experience
Work History
Assistant Workshop Manager
Build-A-Bear Workshop
12.2022 - Current
- Responsible for achieving sales goals, meeting merchandising brand standards and delivering operational excellence through effectively leading a high performing team during shifts.
- Responsible for visual merchandising, backroom organization, and store safety policies and procedures.
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Lead team to maintain operational efficiencies and adherence to store safety policies and procedures
- Analyzed sales data to identify trends and opportunities for improvement, implementing effective strategies accordingly
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Monitored employee performance through regular evaluations, providing constructive feedback for professional development
- Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team
- Oversee inventory management processes, including receiving, stocking, and inventory counts
- Demonstrated strong leadership skills by motivating team members towards achieving individual/team targets/goals
Sales Lead/Key Holder
Build-A-Bear Workshop
04.2022 - 11.2022
- Leads a team of associates to consistently model the Experience First standards and behaviors
- Communicates clear expectations and holds the store team and self accountable for achieving all brand, performance and behavior standards
- Energizes associates to ensure proper coverage, exceptional Guest service, completion of daily tasks and adherence to company standards
- Delegates to associate team effectively
- Maintains a positive and motivational style in all communication and actions to promote productivity and ownership
- Drives associate engagement by recognizing and rewarding employees for outstanding performance
- Builds a highly satisfied and loyal customer
- Contributes to total store results by recommending items to maximize sales and enhance the Guest’s experience
Medical Assistant/Patient Care Coordinator
Surgical Associates of Myrtle Beach
09.2018 - 04.2022
- Work up orders for patients
- Billing processing
- Multiple phone line systems
- Obtain payments from patients
- Schedule any test order by provider (CT, US, Mammograms, etc.)
- Medical and surgery scheduling (outpatient/inpatient surgeries)
- Obtain any precertification needed for procedures and outpatient studies
- Call in prescription for patients as needed
- Manage sending referral to outside doctors
- Input history and physical for each patient
- Scribe as needed for provided
- Provide services ordered by doctor (wound care, wound vac, jp drain, remove sutures, staples and etc.)
- Provide surgery instructions with patient that are being scheduled
- Set in as charge when manager not on site
- Train new employees and teach the rules and regulations
- Oversee clinical staff
- Oversees a person or collective group of people in efforts to accomplish desired goals and objectives
- Ability to plan, organize, monitor and direct individuals
Seasonal Sales Associate/Cashier
Build A Bear
05.2019 - 03.2020
- Cash handling & exceptional selling skills
- Ambitious and success oriented
- Models professional and personal integrity
- Excellent written and verbal communication skills
- Organized and plans ahead; pays attention to detail
- Flexible and adaptable in a fast paced environment
- Demonstrated success of working as a member of a team
- Ability to meet sales and profitability goals
- Ability to accept feedback
- Maintain a professional appearance to meet company standards
- Engages guests in creating a fun and memorable experience
Seasonal Sales Associate/Cashier
Gymboree Corporation
11.2017 - 04.2019
- Supports the management team in achieving financial goals and promoting a positive work environment
- Demonstrating selling behaviors, meeting customer service standards and completing register procedures for customer transactions
- Assists management in maintaining store presentation and completing operational tasks
Care Team Coordinator
Kindred at Home
01.2015 - 09.2018
- Create, maintain and update the clinician's schedules according to authorizations and patient needs
- Maintain clinician's availability lists
- Serve as the point of contact for all interactions with clinical team members, administrative associates, referral sources and patients
- Ensure adherence to company policies associated with record establishment, retention, maintenance and confidentiality
- Prepare clinical records for new patients upon receipt of referral
- File incoming documents daily
- Partner with clinical resources to oversee patient intake and inquiries and assess patient needs
- Receive and enter data for new and current patients and employee records
- Manage a team of 50 staff members (reported to branch director)
- Manage daily and weekly meetings with director, managers and sales representatives
Host
Outback Steakhouse
03.2017 - 07.2017
- Greet customers, take reservations, and direct guests to tables
- Other key duties include answering phones and providing guest assistance
- Maintain a cleanly restaurant appearance and assist in opening and closing duties
Seasonal Sales Associate/Cashier
New York & Company
10.2015 - 01.2016
- Generating sales and upholding the Customer Service Standard
- Executes a variety of operational activities as assigned by the leader on duty, such as merchandising, freight, cashiering, and wrap desk procedures
Seasonal Front Desk Representative/Night Auditor
Carolinia Beach Resort-Wyndham Vacation
07.2015 - 12.2015
- Review reports from housekeeping, cashiers, and other departments to track costs and profits
- Calculate hotel occupancy taxes, occupancy percentages, and other front desk statistics
- Record and analyze daily financial transactions, including telephone charges, food and beverage revenue, and posting credit card charges
- Perform desk clerk duties like checking guests in and out and answering questions
Medical Assistant
Surgical Associates of Myrtle Beach
09.2014 - 01.2015
- Work up orders for patients
- Schedule any test order by provider (CT, US, Mammograms etc.)
- Obtain any precertification needed for procedures
- Call in prescription for patients as needed
- Manage referral to doctors
- Input history and physical for each patient
- Scribe as needed for provided
- Provide services ordered by doctor (wound care, etc.)
- Provide surgery instructions with patient that are being scheduled
Medical Assisting Extern
Mid-Atlantic Vascular
07.2014 - 09.2014
- Identify and respond to issue of confidentiality (HIPAA)
- Establish, maintain and file patients charts
- Utilize computer software to maintain patient records
- Demonstrate professional telephone techniques
- Performed hand washing & practice standard precautious
- Provide patient instruction and answer patient questions
- Obtain vital signs
- Prepare and maintain procedure room/recovery area
- Prepare patient for procedures
- Dispose of biohazards materials
- Prepare and administer oral medications
Care Team Coordinator
Gentiva Home Health
11.2013 - 07.2014
- Receive and enter data for new and current patients and employee records
- Process payroll on a daily basis for clinicians
- Ensure adherence to company policies associated with record establishment, retention, maintenance and confidentiality
- Prepare clinical records for new patients upon receipt of referral
- Partner with clinical resources to oversee patient intake and inquiries and assess patient needs
Teacher Assistant
Ocean View Teaching Learning Center
07.2011 - 08.2012
- Supervise children ages 9mo - 4year olds
- Document daily attendance
- Assist the teacher with story time, curriculum activities
- Feed children meals and snacks
Food Cashier
Ocean Lakes Campground
06.2009 - 07.2011
- Answer customers' questions, and provide information on procedures or policies
- Compute and record totals of transactions
- Greet customers entering establishment
- Issue receipts, refunds, credits, or change due to customers
Head Cashier
Wild Water and Wheels Waterpark
05.2008 - 06.2011
- Manage team of 15 cashiers
- Monitor and oversee the work of the team on a day-to-day basis
- Balance cash drawers of cashiers at workplace
- Assign the workload to the team on a daily basis and makes decisions on various daily workload demands
- Handle more complex customer problems and inquiries
- Provide on-the-job training to employees
- Resolve daily team conflicts or simple disciplinary actions such as attendance problems
Education
Applied Science (Associate) - undefined
MOTTE TECHNICAL COLLEGE
Conway, SC08.2013
High school diploma - undefined
St.James High School
Murrells Inlet, SC12.2010
Skills
- Team leadership skills
- Time efficiency strategies
- Telephone communication etiquette
- Cash flow management
- Microsoft Office proficiency
- Scheduling capabilities
- Cash handling techniques
Languages
English
Timeline
Assistant Workshop Manager
Build-A-Bear Workshop
12.2022 - Current
Sales Lead/Key Holder
Build-A-Bear Workshop
04.2022 - 11.2022
Seasonal Sales Associate/Cashier
Build A Bear
05.2019 - 03.2020
Medical Assistant/Patient Care Coordinator
Surgical Associates of Myrtle Beach
09.2018 - 04.2022
Seasonal Sales Associate/Cashier
Gymboree Corporation
11.2017 - 04.2019
Host
Outback Steakhouse
03.2017 - 07.2017
Seasonal Sales Associate/Cashier
New York & Company
10.2015 - 01.2016
Seasonal Front Desk Representative/Night Auditor
Carolinia Beach Resort-Wyndham Vacation
07.2015 - 12.2015
Care Team Coordinator
Kindred at Home
01.2015 - 09.2018
Medical Assistant
Surgical Associates of Myrtle Beach
09.2014 - 01.2015
Medical Assisting Extern
Mid-Atlantic Vascular
07.2014 - 09.2014
Care Team Coordinator
Gentiva Home Health
11.2013 - 07.2014
Teacher Assistant
Ocean View Teaching Learning Center
07.2011 - 08.2012
Food Cashier
Ocean Lakes Campground
06.2009 - 07.2011
Head Cashier
Wild Water and Wheels Waterpark
05.2008 - 06.2011
Applied Science (Associate) - undefined
MOTTE TECHNICAL COLLEGE
High school diploma - undefined
St.James High School