EVONY PATINO

• Provide service in the Pharmacy area by acknowledging the customer; identifying customer needs; initiating the prescription fulfillment process at the pharmacy drop-off window; creating prescription orders
• Enter prescription data into pharmacy software by reading the prescription; and creating or modifying customer records
• Selecting, filling, and labeling prescription containers; and operating scanning equipment to ensure prescription accuracy
• Process member purchases by operating a cash register

completing and retaining required paperwork, logs, and other documentation

• Increase overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Safely administer immunizations

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

• Record vital signs and medical history for patients
• Organized charts, documents and supplies to maintain team efficiency
• Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
• Conducted patient interviews to gather health history, vital signs and information about current medical issues
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.