Evron Cooper
Newnan,United States
Summary
Experienced with data analysis, project management, and strategic planning. Utilizes analytical skills to identify inefficiencies and recommend improvements. Track record of driving operational excellence and fostering collaborative team environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Management Analyst
Federal Aviation Administration
10.2021 - Current
- Company Overview: This is a federal job
- Hours per week: 40
- Series: 0343 Management And Program Analysis
- Pay Plan: FV - Federal Aviation Administration Core Compensation Plan
- Grade: I
- Duties, Accomplishments and Related Skills:
- Applied experience and knowledge of quantitative methods and techniques to collect data from multiple databases throughout the Air Traffic Organization (ATO). Served as an analyst on a cross functional team responsible for conducting historical and predictive trend analysis, integrated products and work activities that typically impact directly on the tactical and strategic objectives of the ATO and will help serve as the integration point for business intelligence across Service Units.
- Managed the Data Literacy Campaign Project to assist Management Services use data analytics more efficiently. Applied experience and comprehensive knowledge of technology-driven processes for analyzing and presenting data to create actionable products. As a result, I provided predictive and prescriptive analytics to help senior leadership make informed management decisions. Developed and recommended improvements to business systems and/or processes to improve operational efficiency.
- Supported ATO and other Service Units by conducting requirement interviews, analyzing documents, managing team projects and drawing connections. Analyzed and evaluated predefined and current data points to enable Service Unit (SU) organizations to develop clear business decisions. Applied experience using task and workflow analysis, such as Business Analysis Body of Knowledge (BABOK) baseline standards to formulate processes and to conduct, analyze and evaluate data. Applied experience using automated software programs such as Microsoft Office Suite, Alteryx, Power BI and Tableau to create advanced formulas, tables, advanced charting, pivot tables and pivot reporting, macros to provide senior leadership and users with insights into historical performance and to prepare briefings and reports that support business, operations and programmatic decisions. Tracked, extracted data, and prepared detailed reports and trend analysis for management consideration. Typed documents @ 65 words per minute. Prepared and monitored analytics and metric results for internal management review and decision making. Developed statistical charts and graphs to clearly articulate trends or to highlight information that leads to data-driven decision making.
- Acted as point of contact for business analytics and related programmatic issues to other Service Units and FAA lines of businesses. Collaborated with program managers to develop various correspondence, reports and briefings that are used to present background information about ATO programs.
Requirements Analyst
US Postal Service
08.2016 - 09.2021
- Company Overview: This is a federal job
- Hours per week: 40
- Series: 0343 Management And Program Analysis
- Pay Plan: GG - Grades Similar To General Schedule.
- Grade: 12
- Duties, Accomplishments and Related Skills:
- Duties:
- Collect and analyze technical information to justify major equipment purchases and evaluate equipment alternatives and competing manufacturers.
- Evaluate existing requirements analysis and equipment utilization policies and methodology. Prepare recommendations for new or revised methods and procedures, as necessary.
- Develop and implement utilization assessment processes and national equipment deployment strategies to ensure the most effective use of equipment.
- Provide budget input for assigned projects, monitor program and project expenditures.
- Frequently interact with representatives of equipment system vendors, consultants, and government agencies.
- Accomplishments:
- Managed 50+ on-the-job training programs for 700+ mail processing employees, collected sample data, conducted studies, performed analyses using Minitab and Excel applications, and identified root causes of operational weaknesses, implemented solutions, and made recommendations to senior management via clearly written or concise oral reports resulting in 15% improvement in tour productivity.
- Developed and implemented 10 combined procedures and/or procedural changes in processing which resulted in minimizing sortation errors, streamlining existing delivery routes, eliminating position redundancies, and significantly reducing transportation costs.
- Developed business cases involving detailed equipment program plan analyses and decision analysis reports for complex equipment and systems worth over $2 million to support capital investment decision making by senior managers.
- Independently developed and prepared 40+ workforce monthly briefings for over 20 Senior Managers and 5 Management Committees across functional areas.
- Team leader and member on 23+ project teams and facilitated teleconferences resulting in 35% performance improvement within one year and creating better visibility for monitoring operations.
- Created organizational charts and standard work instructions to educate new onboard members improving retention rate.
- Integrated strategic planning initiatives and ensured regulatory compliance with International Processing Operations, including the STOP Act and Customs & Border Protection agency preventing illegal and harmful substances from entering the mail stream.
Manager Distribution Operations
US Postal Service
05.2015 - 07.2016
- Company Overview: This is a federal job
- Hours per week: 40
- Series: 0343 Management And Program Analysis
- Pay Plan: GG - Grades Similar To General Schedule.
- Grade: 11
- Duties, Accomplishments and Related Skills:
- Duties:
- Performed quantitative and qualitative research and analysis of financial markets by utilizing data analytics and measurable key performance indicators to track funding/expenditures and reconcile expenditures against planned versus projected. Used MS Excel as a statistical tool to report out on any anomalies in data.
- Deliver briefings and status updates to senior management by utilizing measurable Key Performance Indicators (KPI’s) to accurately identify problem areas and recommend corrective actions regarding financial stability and economic or financial analysis.
- Accomplishments:
- Monitored operational performance throughout 200+ assigned tours, making adjustment between operations and schedules of the workforce to optimize mail flow resulting in on-time deliveries for 98% of all Parcels.
- 40% decrease in combined safety and hazard infractions, the first 4 months assigned by developing safety checklists, stand up talks and thoroughly observing mail processing for employee hazards while ensuring compliance with established safety procedures.
Supervisor Distribution Operations
US Postal Service
05.2005 - 04.2015
- Company Overview: This is a federal job
- Hours per week: 40
- Series: 0343 Management And Program Analysis
- Pay Plan: GG - Grades Similar To General Schedule.
- Grade: 11
- Duties, Accomplishments and Related Skills:
- Duties:
- Developed and mapped the daily Postal operations plan and business goals to the mission and vision of Senior Leadership.
- Accomplishments:
- Conducted follow up actions on various contract areas requiring attention which included monitoring the Postal property reporting and executing 100+ site visits.
- Recommended more than 40 combined contractual rewrites and solicitations and completed approximately 50 contract closeouts as coordinated with the servicing contracting offices.
Education
Master's degree - Business Administration, Public Administration
Keller Graduate School of Management
Duluth, GA12.2011
Skills
- Client relationship management
- Policy analysis
- Business process improvement
- Business analysis
Accomplishments
- Resolved product issue through consumer testing.
- Achieved cost savings by completing inventories regularly with accuracy and efficiency.
- Documented and resolved inquiries regarding contract requests which led to an efficient turnaround with requests.
Certification
Lean Six Sigma Green Belt
Affiliations
Toastmasters International - Toastmaster
Lean Six Sigma
Received Lean Six Sigma Award in November 2015 for Continued Improvement Processes with US Postal Service.
Timeline
Management Analyst
Federal Aviation Administration
10.2021 - Current
Requirements Analyst
US Postal Service
08.2016 - 09.2021
Manager Distribution Operations
US Postal Service
05.2015 - 07.2016
Supervisor Distribution Operations
US Postal Service
05.2005 - 04.2015
Master's degree - Business Administration, Public Administration
Keller Graduate School of Management
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