Self-motivated and highly reliable student positioned to contribute strongly to customer service operations demanding tact, enthusiasm, and an exemplary work ethic.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Teacher
El-Quds International School
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Certified Teacher Assistant
Alexandria University
Promoted a positive learning environment by establishing clear classroom expectations and maintaining consistent routines.
Collaborated with fellow teachers to develop interdisciplinary lesson plans, maximizing student engagement and understanding.
Monitored student progress through regular assessments, adjusting instructional strategies as needed for optimal results.
Managed classroom behavior effectively by implementing consistent consequences and reinforcing positive behaviors.
Supervising Labs: Guiding students practical lab support to students who need help understanding topics.
Pharmacy Technician
Wharton Pharmacy
08.2024 - 01.2025
Count, measure, and compound prescriptions, applying labels and verifying accuracy with the Pharmacist prior to dispensing
Verify patient insurance information and process claims; investigate and quickly resolve patient billing and insurance concerns
Quickly and professionally greeted customers at the counter and answered a high volume of phone calls from customers and physicians
Completed and updated patient profiles with correct billing, insurance, and prescription information
Contacted physician offices via phone and fax to obtain prescription refill authorizations
Education
Bachelor of Science - Bachelor of Education Science- Chemistry
Faculty of Education
Alexandria, EG
09-2019
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Answering customer questions
Communication Skills
Data entry
Certification
Licensed Pharmacy Technician - State Boards of Pharmacy.
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Technician
Wharton Pharmacy
08.2024 - 01.2025
Licensed Pharmacy Technician - State Boards of Pharmacy.
Teacher
El-Quds International School
Certified Teacher Assistant
Alexandria University
Bachelor of Science - Bachelor of Education Science- Chemistry
Faculty of Education
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