Evyan Clemence
8357 Prairie View Rd S, Harrison,AR
Summary
Proven team player and skilled problem-solver, I excelled at Sweet Honey Cafe & Bakery by enhancing customer satisfaction and loyalty through exceptional service and attention to detail. Demonstrated strong time management and decision-making abilities in fast-paced environments, significantly contributing to a positive and efficient workplace.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
7 Brew Coffee
08.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Barista
Sweet Honey Cafe & Bakery
05.2024 - 08.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated cash registers and processed payments accurately.
Host
Jamie's Local Flavor
05.2024 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Concessions Worker
Harrison Parks and Rec
04.2024 - 05.2024
- Consistently provided friendly service to promote better customer engagement.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Maintained clean, organized workspace according to operational standards.
- Collaborated with team members to ensure smooth operations during high-traffic events.
Education
High School Diploma -
Bergman High School
8949 AR 7, Harrison, AR 7260105-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Exceptional customer service
- Decision-making
- Problem-solving
Certification
- Health and Safety for Food Handlers Certification - ServSafe.
College and Career Readiness
While completing this course I went through a series of learning about resumes, job interviews, financial advice, college expectations, and college readiness. During this course I got to experience what's its like to go into a job interview, how to present yourself, and how to speak clear and efficiently. This course took me a total of 3 months to complete, and was completed in sections. After each section there was a test, and once I had passed all the tests to prove what I had learned, I got the certification.
Timeline
Barista
7 Brew Coffee
08.2024 - Current
Barista
Sweet Honey Cafe & Bakery
05.2024 - 08.2024
Host
Jamie's Local Flavor
05.2024 - 08.2024
Concessions Worker
Harrison Parks and Rec
04.2024 - 05.2024
- Health and Safety for Food Handlers Certification - ServSafe.
High School Diploma -
Bergman High School
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